Network and Systems Administrator Job at Robert Half (Philadelphia)

Job Description

We are looking for a Network and Systems Administrator to support daily technical operations and lead targeted infrastructure projects for a real estate property and facilities management organization in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable network performance, assisting employees with hands-on and remote technical support, and strengthening the stability and security of core systems. The role combines end-user support, network administration, device lifecycle management, and process improvement in a fast-paced environment.

Job Responsibility

Provide both on-site and remote technical assistance by diagnosing user issues, resolving hardware and software problems, and guiding employees through effective solutions
Manage and prioritize help desk activity by tracking requests, responding within established timeframes, and maintaining clear documentation of fixes and internal support procedures
Oversee day-to-day upkeep of office technology, including workstation updates, printer supply replacement, equipment repairs, and coordination with outside vendors when specialized support is required
Administer backup, voice, and connectivity systems by monitoring performance, adjusting user access, updating call routing features, and generating reports as needed
Support employee onboarding and offboarding by preparing devices, provisioning or removing access, maintaining system images, and ensuring technology assets are properly assigned or recovered
Maintain network infrastructure through router configuration, server permission management, structured cabling, equipment relocation, and setup or teardown of remote or satellite office environments
Monitor company devices and telecom usage to identify cost-saving opportunities, manage line changes, and keep inventory and equipment records accurate and current
Promote a secure computing environment by identifying vulnerabilities, recommending improvements to processes and systems, and educating staff on phishing awareness and other cyber risks

Requirements

Advanced hands-on experience supporting Apple-based environments and troubleshooting Mac hardware and operating systems
Strong knowledge of network administration, including LAN infrastructure, router configuration, firewall technologies, and Cisco or Meraki environments
Demonstrated understanding of cybersecurity principles, including risk identification, access control, and data protection best practices
Familiarity with Google Workspace or similar cloud-based collaboration platforms
Ability to communicate technical information clearly, train end users effectively, and deliver patient, service-oriented support
Proven ability to manage competing priorities, work through vendor or provider escalations, and solve issues with persistence and sound judgment
Availability to participate in on-call support with rapid response times, including responding within one hour and arriving on site within four hours when needed

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

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Network and Systems Administrator

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