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Vodafone Logo Vodafone · IT - Administration

Network and Security Associate Manager

Egypt, Giza · Job Posted April 01, 2026
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Job Description

The Security Delivery Associate Manager is responsible for overseeing the end-to-end delivery of security projects and solutions for clients. This role ensures that security initiatives are executed efficiently, align with the organizational goals, and meet the highest standards of quality and compliance. The individual in this role acts as a strategic leader, bridging the gap between technical teams, business units, and senior leadership, while driving innovation and continuous improvement in security service delivery.

Job Responsibility

  • Develop, implement & maintain security policies, standards and procedures in alignment with industry best practices & compliance requirements for the customers
  • Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards
  • Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met
  • Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives

Requirements

  • +12 Years Experience in Service Delivery
  • Bachelor’s degree in computer science, Information Technology, Engineering, or a related field
  • Strong communication, interpersonal and presentation skills
  • Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives
  • Excellent command of Arabic and English
  • Extensive experience managing large-scale security programs and projects across diverse environments
  • Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security
  • Experience with managing service delivery in a fast-paced, complex environment & experience in managing large-scale multi-disciplinary service delivery teams
  • Strong understanding of ICT systems integration methodologies
  • Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy)
  • Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS)
  • Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders
  • Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions
  • Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards
  • Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints
  • Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress

Nice to have

Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable

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