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Join our Infrastructure Network team as a Network Analyst and play a critical role in ensuring secure, reliable, and stable network communications across the business. The ideal candidate will be technically hands-on, thrive in a collaborative environment, and possess a strong foundation in networking practices.
Job Responsibility:
Support reliable day-to-day operations and high availability of WANs across multiple data centers and remote offices
Assist with installation, configuration, and lifecycle support for network hardware (switches, firewalls, wireless, servers)
Analyze network traffic and troubleshoot performance and connectivity issues
Conduct and support wireless site surveys and infrastructure maintenance
Monitor system capacity and recommend improvements for future growth
Use network management tools to implement, monitor, and optimize network connectivity
Enforce network security policies and maintain access controls
Maintain accurate network documentation as infrastructure changes
Support design, audit, and compliance efforts for network infrastructure
Manage and resolve incidents and requests through a ticketing system
Coordinate with vendors on cabling and equipment installation
Participate in a rotating on-call schedule for after-hours support
Requirements:
Active CCNA certification
Advanced skills in IP addressing and subnetting
Experience analyzing switches, firewalls, wireless access points, and servers
Proficiency with Layer 2 switching: MAC addresses, VLANs, trunks, and STP
Working knowledge of the OSI model, networking protocols, routing, and Layer 2 configuration
Strong analytical and problem-solving abilities
Clear verbal and written communication skills
Skilled at troubleshooting independently and as part of a team
Ability to set up physical network connectivity (cabling and SFP-based connections)
Creative thinking when diagnosing and resolving network challenges