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We are seeking a highly motivated and reliable Network Analyst to join an established network infrastructure team, on-site within Ottawa, ON. This is a critical support role designed to backfill operational tasks and ensure the continued efficiency and performance of a mission-critical network environment. Reporting to the Lead Network Analyst, you will provide hands-on support to maintain, troubleshoot, and optimize the infrastructure that keeps our systems connected.
Job Responsibility
Provide hands-on support to the existing network team by executing scheduled maintenance, system tuning, and daily operational tasks
Install, integrate, administer, and support enterprise hardware, including routers, switches, firewalls, Wireless Access Points (WAPs), and Wireless LAN Controllers (WLCs)
Operate and support VPN gateways, managing user-access requirements to ensure secure remote connectivity
Identify, isolate, troubleshoot, and resolve network faults across LAN/WAN, wireless, and firewall infrastructure, escalating to the next level when necessary
Conduct routine security audits, monitor system/firewall logs for anomalies, and prepare weekly status/anomaly reports for IT Management
Contribute to the evaluation, utilization, and modernization of networking environments, providing recommendations for protocol compatibility and performance improvements
Maintain real-time operations logs and update procedural/environmental documentation to ensure system interoperability
Requirements
A personal vehicle is required for daily commute to work
Hands-on experience with Fortinet firewall technologies and Extreme Networks infrastructure
Proven ability to manage network health using monitoring tools like SolarWinds OP Manager or NPM
A demonstrated track record of supporting enterprise-level networking environments in a collaborative team setting
Strong discipline in maintaining real-time operations logs, updating procedural documentation, and utilizing enterprise ticketing systems
Demonstrated experience monitoring security system logs and compiling weekly anomaly/issue reports for IT Management
Must be eligible for and capable of obtaining a Restricted Area Identity Card (RAIC)