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Support the operation, administration, maintenance, and modernization of enterprise network infrastructure within a secure, high-availability airport environment
Provide hands-on support for LAN, WAN, VPN, wireless, routing, switching, and firewall technologies supporting mission-critical operations
Install, configure, integrate, and maintain network hardware including routers, switches, firewalls, Wireless Access Points (WAPs), and Wireless LAN Controllers (WLCs)
Monitor network performance, system health, capacity, and protocol compatibility while identifying opportunities for optimization and continuous improvement
Troubleshoot and resolve network incidents affecting wired, wireless, remote access, and security infrastructure, escalating issues when required
Administer and support Fortinet (FortiGate) firewall environments, VPN gateways, and secure remote access solutions
Support and maintain Extreme Networks switching infrastructure and wireless mesh networking environments
Execute scheduled maintenance, upgrades, patching, system tuning, and operational support activities to ensure network stability and availability
Monitor security platforms, firewall logs, intrusion detection systems, and network alerts to identify risks, anomalies, and performance issues
Conduct routine security audits and contribute to network security, compliance, and infrastructure hardening initiatives
Utilize SolarWinds NPM, SolarWinds Operations Manager, Wireshark, and related monitoring and diagnostic tools to manage network health and performance
Maintain accurate operational logs, technical documentation, network diagrams, procedures, and enterprise ticketing records
Collaborate with internal stakeholders, airport tenants, airline partners, consultants, and vendors to support business and operational networking requirements
Strong knowledge of networking technologies including VLANs, STP, HSRP, EtherChannel, IP Routing, NAT, VPN, RADIUS/TACACS+, SNMP, IPsec, and enterprise wireless networking
Eligible to obtain and maintain a Restricted Area Identity Card (RAIC), with reliable transportation for daily onsite work within a secure airport environment
Nice to have
Hands-on experience supporting Fortinet security solutions and Extreme Networks switching and wireless infrastructure
Experience working in mission-critical, highly secure, or 24×7 operational environments
Knowledge of ITIL standards, service management processes, and operational best practices
CCNP Enterprise, CCNP Wireless, ITIL, CAMP, or related industry certifications are considered strong assets
Previous experience mentoring team members, supporting infrastructure projects, or participating in network modernization initiatives