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We are seeking a motivated and detail-oriented Network Administrator to support and grow our network infrastructure. This role will assist in maintaining network reliability, security, and performance across a variety of technologies including firewalls, VPNs, wireless systems, and wired infrastructure.
Job Responsibility:
Configure, maintain, and troubleshoot network hardware including routers, switches, access points, and firewalls
Administer and support firewall platforms including Palo Alto Networks and Cisco, including VPN support
Monitor and manage VPN tunnels, remote access, and site-to-site connections
Participate in the deployment, monitoring, and optimization of wired and wireless network infrastructure
Collaborate cross-functionally with Deskside Support, Server Administration, and Information Security teams to ensure smooth IT operations
Assist with maintaining compliance with security and regulatory standards (e.g., SOX, HIPAA, PCI, etc.)
Ensure proper documentation of network configurations, changes, incident reports, and asset inventories
Provide Tier 2 support for network-related issues and escalate as needed
Participate in IT change management processes
Follow ITIL best practices in service management (incident, problem, and change management)
Requirements:
1–4 years of experience in a network or IT support/engineering role