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This position is responsible for the University College’s computer network planning, administration and operations activities. The position also performs a variety of complex professional and technical duties related to the installation and maintenance of the University College’s computer network and communications hardware and software systems, including network and application servers, routers, Firewall, LAN, WAN, phone systems, and PC workstations. In addition, the position is responsible for the configuration and installation of all network software packages used in the University College and the IT Disaster Backup and Recovery Systems.
Job Responsibility:
Responsible for the University College’s computer network planning, administration and operations activities
Performs a variety of complex professional and technical duties related to the installation and maintenance of the University College’s computer network and communications hardware and software systems, including network and application servers, routers, Firewall, LAN, WAN, phone systems, and PC workstations
Responsible for the configuration and installation of all network software packages used in the University College and the IT Disaster Backup and Recovery Systems
Requirements:
A BSc degree in Computer Science or related field plus five (5) years of computer experience working with networking infrastructure and WAN Networks OR any equivalent combination of education and experience
Ability to model programs and systems to needs of users for desired results, understands and follows oral and written instructions
explain technical material in layman’s terms
Ability to analyse local and WAN network problems as well as AS/400 connectivity problems and solves problems with efficient results
Working knowledge of LAN & WAN topologies and architecture
Must be able to construct, operate and maintain LAN and WAN networks
A thorough knowledge of Ethernet topology interfacing with network IP phone systems
Must be able to research and solve associated problems
A complete knowledge of network equipment such as switches, routers, hub, and associated equipment and how to construct and maintain networks
Must have a working knowledge of the software control systems for networks
Working knowledge of Server and PC Operating systems
Must have knowledge of Firewall servers and basic rule setting programming
Working knowledge of IP Telephony and QOS service implementation for network-based phone system
Working knowledge of PC hardware and components including processors, mother boards, accessories, cards and peripherals
Working knowledge of PC/LAN application software including word processing, spreadsheets, some administration in database management and development tools
Must be able to install, configure and administer these systems
Excellent communications and consultative skills
Appreciation of departmental/collaborative opportunities and how to pursue them
Appreciation of the importance of good relationships with students
Evidence of ability to deal sensitively with concerns/complaints raised by users
Good judgement and decision–making capability
Ability to train users on network concepts and methodologies as well as specific application, utilization and configuration
Ability to interface with technical and engineering personnel in order to discuss technical issues pertaining to problems, purchases or technical specifications