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This position will provide daily operational support for network infrastructure, monitoring tools, server systems, and cybersecurity compliance activities. This position requires a strong understanding of DoD network environments, switch maintenance, network monitoring platforms, vulnerability remediation, and technical documentation supporting network performance, availability, configuration management, and security compliance across enterprise systems.
Job Responsibility
Monitor, troubleshoot, and support enterprise network infrastructure within a DoD environment
Use SolarWinds to monitor network health, identify outages, review alerts, validate device status, and support network performance reporting
Support Cisco DNA Center/DNAC for network visibility, device management, troubleshooting, assurance, and operational monitoring
Use Forescout to support device visibility, endpoint identification, access control awareness, and network asset tracking
Update, configure, and maintain network switches, including firmware, IOS/software updates, configuration backups, and operational validation
Perform troubleshooting for network connectivity, VLANs, switch ports, routing issues, device reachability, and network performance problems
Support STIG compliance activities for network switches and Windows servers
Apply security hardening requirements in accordance with DoD STIGs, cybersecurity policies, and operational guidance
Maintain and update Windows servers, including patching, vulnerability remediation, security configuration, and system validation
Assist with vulnerability management, remediation tracking, scan review, and technical corrective actions
Document network changes, troubleshooting actions, system updates, and compliance activities
Support change management processes and ensure all updates are properly coordinated and approved
Work with network engineers, system administrators, cybersecurity personnel, ISSOs/ISSMs, and government stakeholders
Assist with maintaining accurate network diagrams, asset inventories, and technical records
Respond to network outages, alerts, performance issues, and operational incidents as required
Additional duties as required
Requirements
IAT Level II certification in ACTIVE status
U.S. Citizenship
Current DoD Secret clearance day one and prior to entry on duty, with the ability to pass an SSBI background investigation to up-scope their clearance to Top Secret
High school diploma or equivalent
At start date, must possess an IAT level II certification in ACTIVE status
DoD 8570/8140 compliant certification as required by the contract
Experience with: Supporting DoD or federal network environments
Using Forescout for network visibility, device identification, or access control support
Updating and maintaining network switches
SolarWinds network monitoring and alert review
DISA STIGs for network devices and Windows servers
Supporting STIG implementation, validation, remediation, and documentation
Knowledge of: Cisco DNA Center/DNAC
Cisco switching, VLANs, trunking, port security, routing basics, and network troubleshooting
Cybersecurity compliance, vulnerability remediation, and DoD security requirements
Ability to create and read technical documentation, network diagrams, and switch configurations
Pursuant to a government contract, this specific position requires U.S. Citizenship
All applicants must have current DoD Secret clearance day one and prior to entry on duty, with the ability to pass a Tier 5 background investigation to up-scope their clearance to Top Secret
Nice to have
Top Secret/SCI clearance
Experience with Cisco switches, routers, and enterprise network infrastructure
Supporting SIPR/NIPR or similar DoD network environments
Change management and incident response processes
Creating technical reports, outage summaries, and network status updates
Windows Server administration, patching, updates, and basic troubleshooting
ACAS/Tenable, SCAP, eMASS, STIG Viewer, or vulnerability management tools
Active Directory, DNS, DHCP, Group Policy, and Windows Server security settings