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The Network Administrator supports the mission of providing reliable and secure technology services across correctional healthcare facilities. This position is responsible for deploying, configuring, maintaining, and monitoring the organization's network and server infrastructure to ensure consistent access to clinical and administrative systems. The role requires strong expertise in Microsoft Server services, network design, and management of Meraki and Aruba network devices. A key focus is on maintaining compliance with HIPAA and internal security policies while supporting operations in secure correctional environments.
Job Responsibility:
Deploy, configure, and maintain LAN/WAN infrastructure across multiple secure facilities to ensure optimal performance and high availability
Manage and support Windows Server services, including File/Print Services, DHCP, and Group Policy Object (GPO) deployment and troubleshooting
Configure, monitor, and support Meraki and Aruba switches and Meraki wireless access points, including dashboard management and performance tuning
Monitor, Acknowledge, and Respond to network alerts for further triage/response
Design, document, and maintain comprehensive network diagrams, IP address allocations, and equipment configurations
Implement and maintain network security standards consistent with HIPAA and CJIS compliance requirements
Perform firmware and software upgrades on network equipment
conduct periodic preventive maintenance and performance reviews
Conduct packet capture and analysis to troubleshoot complex connectivity, latency, or security issues
Automate network monitoring and alerting to identify and mitigate issues proactively
Maintain accurate asset management and inventory documentation for all networking components and software licenses
Serve as the technical point of contact for escalated network and infrastructure support issues
Utilize the IT service management system to document incidents, changes, and resolutions in accordance with established change management procedures
Provide status updates and clear communication to leadership, project managers, and facility contacts during maintenance, outages, or upgrades
Identify and recommend process improvements to increase reliability, security, and operational efficiency
Travel to correctional sites for installation, maintenance, and troubleshooting as required
Perform additional duties as assigned in support of departmental goals and mission
Requirements:
Bachelor's Degree in Computer Science, Information Technology, or a related field preferred
equivalent experience may be considered
5 years of hands-on experience in network and systems administration within an enterprise or multi-site environment
Strong working knowledge of Windows Server administration, including File/Print Services, DHCP, and Active Directory management
Proven experience with Aruba and Cisco Meraki switching and wireless solutions, including dashboard configuration and monitoring
Understanding of routing, VLANs, VPNs, and firewall management
Experience designing and documenting network infrastructure using tools like Visio
Familiarity with monitoring network device uptime with tools like PRTG
Strong analytical, troubleshooting, and communication skills, with the ability to explain technical issues to non-technical users
Ability to work independently and manage priorities in a secure, fast-paced environment
Nice to have:
Microsoft Certified: Windows Server Hybrid Administrator Associate
Cisco Certified Network Associate (CCNA)
Aruba Certified Switching Associate (ACSA) or higher
CompTIA Security+ (or equivalent)
What we offer:
equal-opportunity employers committed to diversity and inclusion
reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions
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