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The NetSuite System Administrator & DevOps is responsible for the configuration, administration, continuous improvement, and business-as-usual support of the NetSuite platform, which integrates with Salesforce CRM and Certinia PSA. The NetSuite System Administrator & DevOps will also support deployment, hypercare, and transition to run for NetSuite rollouts. Reporting to the Head of Business Applications & Information Management, this role combines system administration, release management, and technical customization to ensure the platform meets evolving business needs in close partnership with Finance and Business stakeholders.
Job Responsibility:
Administer, configure, and maintain the NetSuite environment, including user management, security settings, roles, permissions, subsidiaries, and environments (production and sandboxes)
Monitor system performance, troubleshoot issues, and provide timely resolution to user-reported problems, working within PLG’s ITSM processes (incident, request, problem, and change management)
Collaborate with business stakeholders (Finance, Operations, and local entities) to gather requirements and translate them into effective NetSuite solutions
Develop and customize Netsuite solutions managing workflows and system customisations
Manage the NetSuite release lifecycle, including sandbox management, SuiteCloud Development Framework (SDF) projects, deployment pipelines, and post‑release validation, ensuring changes are tested and approved before production deployment
Maintain data quality through data imports, template design, reconciliations, deduplication, and validation processes, in close collaboration with Finance data owners
Create and maintain technical and configuration documentation, and contribute to user guides and training materials, supporting champions and process owners in end‑user enablement
Ensure compliance with security, data privacy, and regulatory requirements (e.g. GDPR), supporting audit requests and access reviews for NetSuite and connected systems
Stay current with NetSuite platform updates, features, and best practices, and proactively recommend improvements to processes, configuration, and automation in alignment with Finance and IT roadmaps
Support integration efforts with Salesforce, Certinia, and other business systems, working closely with the Integration Specialist and the Salesforce Sys Admin & DevOps team, including monitoring integration jobs, error handling, and change coordination
Support the NetSuite Project Team with rolling out NetSuite to all new companies in the group, including configuration of new entities, user onboarding, and handover to BAU support
Requirements:
Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or a related field is required
Minimum 3 years of hands‑on experience as a NetSuite Administrator and/or NetSuite DevOps / technical consultant in a medium to large enterprise environment (experience in a global company is a plus)
Experience supporting Netsuite integrations with other enterprise systems (preferably Salesforce)
Proven track record of managing Netsuite configuration, customization, and user support
Experience with Netsuite release management and deployment processes
Familiarity with multi‑subsidiary / multi‑company NetSuite rollouts and group structures
Confident understanding of finance processes, including GL, AP, AR, and core finance process areas (O2C, R2R, P2P)
Proficiency with NetSuite administration (workflows, user management, security, data management, reports, dashboards, saved searches, roles and permissions)
English (Fluently spoken and technical)
Nice to have:
NetSuite certifications (e.g. NetSuite Administrator, SuiteFoundation) and/or Salesforce certifications or relevant technical training are advantageous
Experience in a global company is a plus
Experience using SuiteCloud tools (e.g. SuiteFlow, SuiteAnalytics, basic SuiteScript understanding, and SDF for configuration transport) is desirable
Familiarity with NetSuite Add-on Zone&Capture, sFTP connectors, localization bundles
Familiarity with Salesforce or Certinia and integration tools such as MuleSoft, SSIS, or other iPaaS / ETL solutions
Familiarity with data migration tools and techniques (e.g. CSV imports, mapping, and reconciliation)
Comfort working in an Agile / iterative delivery context with backlogs, sprints, and regular release cycles
Experience in regulated industries (e.g., GDPR, SOX compliance) is a plus