Netsuite Support Specialist Job at Robert Half (Brentwood)

Business Implementation and Support Specialist

Key Responsibilities: Training & Enablement; Platform Operations & Support.

Location

United States , Paramus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of hands-on experience in software implementation, systems support, or business systems administration
Experience training or coaching end users on software platforms or operational processes
Strong project coordination and organizational skills with the ability to manage multiple parallel initiatives
Proficiency with Microsoft Office 365, including Excel, Word, and Outlook
Proficiency with virtual collaboration and training tools such as Microsoft Teams or Zoom
Strong verbal and written communication skills with the ability to interact effectively at all levels of the organization.

Job Responsibility

Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff
Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards
Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites
Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training
Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues
Manage platform configuration, including user permissions, business units, form creation, and pricebook administration
Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance
Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards
Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO
Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Audio Product Support Specialist

We are looking for an Audio/Radio/Speaker Product Support Analyst, with service ...

Location

United States , Saint Petersburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven ability to deliver exceptional customer service and maintain high standards of professionalism
Strong time management skills with the capability to meet deadlines effectively
Ability to work collaboratively within a team-oriented environment
High school diploma or equivalent educational background
Advanced proficiency in Microsoft Word, Excel, and Outlook
Minimum of 3 years of experience in a customer service-related role
Experience in operations support, including inventory and delivery coordination

Job Responsibility

Serve as a key point of contact for sales teams, ensuring effective communication with customers
Provide backup support to customer service teams and sales staff during out-of-office periods
Respond to customer inquiries promptly and accurately, aiming to exceed service expectations
Assist team members in managing workload overflow to maintain consistent service quality
Process invoices for return authorizations in compliance with established guidelines
Coordinate with the Technical Services department to address and resolve customer service-related issues
Monitor inventory levels and delivery schedules to support operational success
Utilize Netsuite CRM to manage customer interactions and track service requests
Collaborate with teams to improve processes related to vehicle audio, video, and safety product installations

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Audio Product Support Specialist

We are looking for an Audio/Radio/Speaker Product Support Analyst, with service ...

Location

United States , St. Petersburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven ability to deliver exceptional customer service and maintain high standards of professionalism
Strong time management skills with the capability to meet deadlines effectively
Ability to work collaboratively within a team-oriented environment
High school diploma or equivalent educational background
Advanced proficiency in Microsoft Word, Excel, and Outlook
Minimum of 3 years of experience in a customer service-related role
Experience in operations support, including inventory and delivery coordination

Job Responsibility

Serve as a key point of contact for sales teams, ensuring effective communication with customers
Provide backup support to customer service teams and sales staff during out-of-office periods
Respond to customer inquiries promptly and accurately, aiming to exceed service expectations
Assist team members in managing workload overflow to maintain consistent service quality
Process invoices for return authorizations in compliance with established guidelines
Coordinate with the Technical Services department to address and resolve customer service-related issues
Monitor inventory levels and delivery schedules to support operational success
Utilize Netsuite CRM to manage customer interactions and track service requests
Collaborate with teams to improve processes related to vehicle audio, video, and safety product installations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

IT Support Specialist

We are seeking a detail-oriented Temporary IT Support Specialist to support core...

Location

United States , San Antonio

Salary:

Not provided

Walton Signage, Ltd.

Expiration Date

Until further notice

Requirements

Strong spreadsheet skills including formulas, lookups, and pivot tables
Exceptional attention to detail and data accuracy
Ability to work independently in a fast-paced environment
Clear written and verbal communication skills
Previous IT support or systems administration experience
Experience supporting Finance, Operations, or Inventory teams
Familiarity with data audits, migrations, or system cleanups
Ability to ramp quickly with minimal supervision

Job Responsibility

Maintain, update, and audit complex spreadsheets (Excel / Google Sheets / Smartsheets) with a high level of accuracy
Support NetSuite operations including data entry, validation, reporting, and basic troubleshooting
Assist with system cleanups, reconciliations, and documentation of processes
Identify and resolve data inconsistencies proactively
Collaborate with IT, Finance, and Operations teams on short-term projects
Adhere to IT and data governance standards
Provide clear status updates and maintain documentation for continuity

Zuora Consultant / Zuora Implementation & Support Specialist

We are looking for a Zuora Associate Consultant with around 2 years of experienc...

Location

India

Salary:

Not provided

Closeloop Technologies

Expiration Date

Until further notice

Requirements

Hands-on experience with Zuora platform (2+ years)
Understanding of subscription billing workflows, amendments, renewals, and invoice cycles
Exposure to Zuora product catalog setup, rate plans, and billing rules
Basic knowledge of Zuora integrations with CRM/ERP systems (Salesforce, NetSuite preferred)
Familiarity with APIs, data migration, and basic troubleshooting
Strong analytical and problem-solving skills
Ability to communicate effectively with cross-functional teams

Job Responsibility

Assist in the implementation and configuration of Zuora billing modules, subscription models, and pricing plans
Support integrations between Zuora and external systems such as Salesforce, NetSuite, and payment gateways
Participate in requirement gathering with business and technical teams to deliver billing solutions
Troubleshoot and resolve basic issues in Zuora, ensuring accurate billing cycles and invoice generation
Support automation of recurring billing processes using Zuora workflows
Generate and maintain standard reports related to subscriptions, billing schedules, and revenue recognition
Stay updated with Zuora product updates and best practices

What we offer

Medical Insurance for employees, spouse, children
Accidental Life Insurance
Provident Fund
Paid vacation time
Paid Holidays
Employee Referral Bonuses
Reimbursement for high-speed Internet at home
One-month free stay (for employees moving from other cities)
Tax-Free benefits
Other Bonuses as determined by management from time to time

Fulltime

IT Help Desk Support Specialist

We are seeking an IT Helpdesk Specialist to join our IT support team. This role ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in information technology or a relevant field
Industry certification in relevant computer languages or software
2+ years of proven experience in a heavy customer focus position involving technical knowledge of companies’ products and services
Excellent decision-making, time management and problem-solving skills
Adaptable and flexible in a fast-changing industry and work environment
Ability to be able to handle customer feedback on IT services
Excellent communication and interpersonal skills
Experience in desktop hardware/ software configuration in an enterprise environment
Working knowledge of Microsoft services and tools such as O365, Azure, SharePoint, OneDrive, and Active Directory
In-depth knowledge of Mobile device management (JAMF/ Intune)

Job Responsibility

Serves as first point of contact for the Help Desk Team and provides technical support to employees, assisting with hardware and software issues via phone, email, and chat
Create and maintain comprehensive documentation for IT systems, configurations and processes
Manage and prioritize help desk ticket queues, ensuring all requests are addressed in a timely and effective manner
Responsible for studying their employer’s current computer system, identifying areas that need improvements or overhauls and implementing these changes
Configure and deploy equipment for new hires (laptops, desktops, iPhones etc.) and conduct IT new hire orientation
Decommission exiting employee’s computer equipment
Contribute to the continuous improvement of the help desk process
Manage Electronic Data Interchange of business information with suppliers
Keep record of problems and their resolution
Organize and file documentation pertaining to warranties and instructional guides for computer hardware

Fulltime

Project Support Specialist

At SONIFI, we take pride in delivering reliable, scalable solutions that support...

Location

United States , Sioux Falls

Salary:

Not provided

SONIFI Health

Expiration Date

Until further notice

Requirements

AAS degree and 3+ years of related experience, preferably in a technical or operational environment
or an equivalent combination of education and experience
Strong technical aptitude and ability to learn new systems quickly
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
Excellent communication and customer service skills
Ability to adapt quickly, prioritize effectively, and manage shifting demands throughout the day
Strong attention to detail, organizational skills, and sound judgment
Ability to work both independently and collaboratively

Job Responsibility

Accurately enter, update, and maintain project data within systems such as Salesforce, NetSuite, and Fieldwire
Assist with user acceptance testing (UAT) for internal applications
Generate contracts in Salesforce and create project numbers for newly approved work
Support the timely closure of projects to enable capitalization workflows
Create sales orders and requisitions as needed
Manage Fieldwire projects, monitor Salesforce dashboards, assign tasks, and archive completed work
Maintain CRM case and work order data for Field Operations
Maintain the small tool and test equipment inventory database, including replenishment, assignment, and returns
Process inventory transactions for incoming/outgoing shipments and research/resolve transaction errors
Generate customer quotes and process replenishment orders

What we offer

unlimited PTO
holidays
health
dental
vision
retirement plan
life and AD&D insurance
pet insurance
on-demand pay

Fulltime

Netsuite Implementation & Integration Specialist

We are seeking a NetSuite Implementation & Integration Specialist to support the...

Location

Mexico

Salary:

Not provided

Tech Holding

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Accounting, or a related field
3+ years of experience working with NetSuite in implementation, integration, or systems support roles
Experience integrating NetSuite with other applications via SuiteTalk, SuiteScript, SuiteFlow, or RESTful APIs
Experience supporting or implementing integrations between NetSuite and enterprise systems such as ERP, CRM, or SaaS platforms
Proficiency in SQL for data analysis, reporting, and data validation
Experience working with APIs and system integrations using REST or SOAP
Experience supporting reporting and analytics initiatives using business intelligence tools such as Tableau, Power BI, or SuiteAnalytics
Strong ability to collaborate with finance, operations, and analytics stakeholders to translate business requirements into system solutions
English proficiency required

Job Responsibility

Support the implementation, configuration, and enhancement of NetSuite ERP to align with finance and operational workflows
Collaborate with finance, analytics, and operations stakeholders to translate business requirements into NetSuite configurations and technical solutions
Design and maintain integrations between NetSuite and other enterprise systems, including ERPs, CRMs, and SaaS applications
Develop and maintain API-based integrations using REST or SOAP to enable reliable data exchange across systems
Configure NetSuite workflows and automation to improve business process efficiency and data consistency
Support reporting, analytics, and business intelligence initiatives by ensuring accurate and reliable data availability from NetSuite
Troubleshoot and resolve issues related to NetSuite integrations, configurations, and data flows
Collaborate with engineering, analytics, and operations teams to support system enhancements and ongoing platform improvements

What we offer

Remote Work Opportunity in Mexico
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Netsuite Support Specialist

Job Description

Job Responsibility

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