Netsuite Support Analyst Job at Robert Half (San Antonio)

Financial Customer Support Analyst

This role is the backbone of our customer experience, bridging the gap between t...

Location

Salary:

55000.00 - 65000.00 USD / Year

Prompt

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Finance, or a related field
2+ years of experience in Customer Support, Accounts Receivable, and or Billing
Excellent written and verbal communication skills
Developed Excel/Google Sheets skills
Exposure to NetSuite or QuickBooks
Resourcefulness/Problem Solving

Job Responsibility

Manage Help Scout and Accounts Receivable processes from start to finish
Develop saved replies, custom workflows, and automations
Execute invoicing processes with extreme precision
Act as a diplomat for the brand, handling tense interpersonal situations
Explain complex financial or technical topics to customers
Partner with Sales and Success teams to handle customer education and support
Proactively identify patterns in support tickets to scope issues, triage outages, and develop training materials

What we offer

Competitive salaries
Remote/hybrid environment
Potential equity compensation for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company paid disability and life insurance benefits
Company paid family and medical leave
Medical, dental, and vision insurance benefits
Discounted pet insurance
FSA/DCA and commuter benefits

Fulltime

Business System Analyst - Netsuite

As a Business Systems Analyst for Finance Systems, you will play a key role in a...

Location

India , Chennai

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Management Information System (MIS), Finance, Accounting, or related field
Over 5+ years of experience as a Business or Systems Analyst within a finance or accounting environments, with strong emphasis on ERP/financial systems such as NetSuite
Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&A practices related to allocations, budgeting, and forecasting
Direct, hands-on experience with NetSuite is required
Able to manage projects end to end from gathering requirements to solution design and testing
Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
Strong communication skills—both written and verbal—for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams
Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management

Job Responsibility

Partnering with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices
Leading initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance
Collaborating with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release
Providing system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues
Developing and maintaining user documentation and training materials, and delivering training sessions to improve adoption and system effectiveness
Managing IT support tickets, performing root cause analysis, and ensuring timely and effective issue resolution
Maintaining system documentation and SOPs, ensuring accuracy, completeness, and audit readiness
Drive Financial System Enhancements
Accelerate Financial Close & Reporting
Optimize Business Processes & Scalability

What we offer

Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Fulltime

Sr. Business System Analyst - Netsuite Finance

The Sr. Business Systems Analyst – Technical is a key technical expert responsib...

Location

India , Chennai

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent experience)
5+ years of experience in NetSuite development and administration, including SuiteScript (1.0/2.x), SuiteFlow, and SuiteTalk
8+ years of experience and Proficiency in system integrations, including SFTP, API, REST, and web services
Strong problem-solving, communication, and collaboration skills
able to work across technical and functional teams
Strong understanding of Finance processes including General Ledger, P2P, Q2C, and Reporting with the ability to translate functional needs into technical solutions
Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance

Job Responsibility

Lead integration support across core Finance, HR, and Legal business systems, ensuring data consistency and process efficiency
Act as a NetSuite Developer, building and maintaining scripts, workflows, and integrations using SuiteScript, RESTlets, SFTP, and API-based connections
Develop and maintain custom solutions across platforms such as NetSuite, Coupa, and other enterprise applications to meet evolving business requirements
Collaborate with functional BSAs and business stakeholders to design, test, and deploy enhancements that align with operational goals and best practices
Support cross-platform data flows, troubleshoot integration issues, and implement scalable solutions to maintain system reliability
Ensure documentation, configuration standards, and SOPs are up to date and compliant with internal controls
Partner with IT, Security, and cross-functional teams to ensure secure, efficient, and sustainable integrations across systems

What we offer

Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Netsuite Data Analyst

We are looking for a Netsuite Data Analyst to join a Long-term Contract opportun...

Location

United States , Pittsburgh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, Information Systems, or a related discipline
3–7+ years of experience in a business systems, ERP, or finance systems analysis role
Practical experience working with NetSuite in a finance or accounting environment is required
Strong knowledge of core accounting processes such as general ledger, accounts payable, accounts receivable, close, and consolidations
Experience with data integrations, APIs, and workflow automation across enterprise platforms
Familiarity with reporting and analytics tools such as Sigma, BigQuery, Workiva, or similar technologies is strongly preferred
Strong analytical thinking, troubleshooting ability, and communication skills with the capacity to manage multiple priorities effectively
Experience supporting compliance-focused environments and partnering with audit or control teams is highly valued

Job Responsibility

Act as the key point of coordination between finance stakeholders and technical teams to align system capabilities with business needs
Evaluate and enhance financial applications and connected tools, including NetSuite, Workiva, Sigma, Workato, and BigQuery, to improve performance and usability
Support integration workflows and data movement across cloud and reporting environments to help ensure complete and timely financial information
Create and maintain finance-focused dashboards, reports, and analytical outputs using Sigma and related business intelligence tools
Collect, define, and document requirements, workflows, and functional specifications for system improvements and process changes
Identify manual accounting activities that can be simplified through automation, particularly within close, reconciliation, and reporting cycles
Oversee configuration updates, coordinate testing efforts, and assist with the rollout of enhancements and new functionality
Investigate data or system issues, resolve inconsistencies, and partner with internal teams or external vendors when deeper support is needed
Provide systems support during month-end, quarter-end, and year-end activities while helping maintain documentation, training materials, and audit readiness controls

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Business System Analyst - Finance Netsuite

As a Business Systems Analyst for Finance Systems, you will play a key role in a...

Location

India , Chennai

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Management Information System (MIS), Finance, Accounting, or related field
Over 5+ years of experience as a Business or Systems Analyst within a finance or accounting environments, with strong emphasis on ERP/financial systems such as NetSuite
Solid understanding of core financial operations, including accounting principles, month-end close activities, and FP&A practices related to allocations, budgeting, and forecasting
Direct, hands-on experience with NetSuite is required
Able to manage projects end to end from gathering requirements to solution design and testing
Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
Strong communication skills—both written and verbal—for effectively gathering requirements, documenting processes, developing test strategies, and collaborating across teams
Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management

Job Responsibility

Partnering with Finance and Accounting teams to evaluate business needs and optimize processes across Treasury Accounting, General Ledger, and Financial Reporting, ensuring efficiency and alignment with industry best practices
Leading initiatives to enhance core financial workflows including Banking, Treasury Accounting, Month-End Close, and Record-to-Report to drive operational efficiency and strengthen overall business performance
Collaborating with cross-functional teams to gather and refine requirements, develop user stories, manage approvals, support solution development, and coordinate testing through release
Providing system support for key financial platforms such as NetSuite, BlackLine, and Coupa, resolving configuration, data, and transactional issues
Developing and maintaining user documentation and training materials, and delivering training sessions to improve adoption and system effectiveness
Managing IT support tickets, performing root cause analysis, and ensuring timely and effective issue resolution
Maintaining system documentation and SOPs, ensuring accuracy, completeness, and audit readiness
Drive Financial System Enhancements
Accelerate Financial Close & Reporting
Optimize Business Processes & Scalability

What we offer

Competitive compensation, corporate bonus program and performance rewards, and retirement programs
Medical insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
Paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Fulltime

NetSuite System Analyst

Enterprise Systems at Intercom is the organization that enables us to operate to...

Location

United States , Chicago

Salary:

128205.00 - 148995.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Minimum five years of experience in administrating NetSuite ERP
Expertise in configuring NetSuite accounting modules and features (Basic Accounting, OneWorld, Multi-book, Advanced Revenue Management, SuiteAnalytics, Fixed Asset Management etc.)
Experience in developing using NetSuite SuiteScript 1.0 and 2.0, including but not limited to Client Scripts, User event Scripts, Scheduled Scripts, Map/Reduce Scripts and Suitelets
Experience on integrating external systems with NetSuite
Adept in using NetSuite ODBC, relational databases, SQL, and data management
Familiarity with NetSuite best practices and methodologies
Good understanding of basic accounting and financial principles, including but not limited to General Ledger, Accounts Payable, Accounts Receivable, financial reporting, and month end activities
Strong problem-solving and analytical skills
Ability to have clear and effective communication with stakeholders and partners

Job Responsibility

Provide ongoing support to end-users, addressing and resolving technical issues related to NetSuite
Design and configure customizations in all NetSuite modules utilizing customizable objects including custom records, lists and segments
Utilize SuiteScript and workflows to automate business processes, extend native functionalities and address system limitations
Implement NetSuite integrations with third-party applications, tools, and external systems using RESTlets, Web Services, or other integration technologies
Perform unit and integration testing, and ensure a smooth deployment process for all NetSuite customizations and configurations
Create customized reports, saved searches, and SuiteAnalytic workbooks to support financial reviews
Leverage NetSuite ODBC to create and validate advanced SQL reporting meeting more complex reporting use cases
Identify opportunities for process optimization within NetSuite, recommending and implementing improvements
Author detailed design/specification documents capturing business processes, use cases, exception handling and test cases
Collaborate and communicate efficiently with teammates and stakeholders to define and align requirement, scope and use cases

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Senior NetSuite Business Systems Analyst

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP e...

Location

United States , Boston

Salary:

145000.00 - 175000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

BS in Information Systems, Computer Science, Business, or equivalent experience
5+ years of experience in NetSuite administration, business systems analysis, or consulting with both functional and technical responsibilities
Strong understanding of NetSuite financials (GL, AP, AR, Revenue) and operational modules
Hands-on experience with SuiteScript (1.0/2.0), workflows, custom objects, and NetSuite APIs
Experience designing and supporting integrations with NetSuite (e.g., middleware, APIs, ETL tools)
Ability to translate business processes into scalable system designs and technical requirements
Excellent problem-solving skills with strong attention to detail and analytical rigor
Effective communication skills, with proven success collaborating across technical and non-technical teams
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Job Responsibility

Serve as the NetSuite subject matter expert, partnering with Finance, Operations, and cross-functional teams to understand business needs and deliver solutions
Partner with stakeholders to gather business requirements and translate them into scalable NetSuite solutions
Configure and customize NetSuite, including workflows, custom records, scripts (SuiteScript), and saved searches
Design and implement integrations between NetSuite and other business-critical systems in collaboration with Engineering
Lead requirements gathering, solution design, testing, and deployment for NetSuite enhancements and projects
Support and optimize end-to-end financial and operational processes, including order-to-cash, procure-to-pay, and revenue recognition
Develop technical documentation, process guides, and training for end users
Proactively identify opportunities for automation and efficiency improvements across systems and workflows

What we offer

equity
benefits

Fulltime

Netsuite Business Systems Analyst

We are seeking a Business Systems Analyst with strong NetSuite expertise to join...

Location

United States , Los Angeles

Salary:

130000.00 - 155000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Systems, Business, or a related field (or equivalent experience)
3–5+ years of experience as a Business Systems Analyst, ideally within a retail environment
Proven expertise with NetSuite ERP (administration, configuration, or implementation)
Experience with system integrations and data migrations across ERP, POS, WMS, or CRM platforms
Strong understanding of retail business processes, especially in finance, operations, and logistics
Excellent analytical, problem-solving, and communication skills
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Partner with finance, operations, and logistics teams to analyze business requirements and translate them into system solutions
Lead and support NetSuite implementations, configurations, and integrations with third-party systems
Drive process improvements and automation to optimize workflows across retail operations
Develop and maintain system documentation, workflows, and training materials
Collaborate with cross-functional teams to ensure smooth project delivery and post-implementation support
Monitor data quality and integrity, ensuring accurate reporting and compliance
Serve as a subject matter expert for NetSuite and related business applications

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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Netsuite Support Analyst

Job Responsibility

Requirements

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