Net Zero and Sustainability Relationship Manager, Citi

Citi

Location:
United States, Tampa

Category:
Finance

Contract Type:
Not provided

Salary:

103920.00 - 155880.00 USD / Year

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Job Description:

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Liaison between Global Solutions Operations (GSO), Real Estate Services (RES), and Citi business users
Provide RES Net Zero/Sustainability related process and system expertise to RES, business stakeholders, and its end users
Develop and maintain complete greenhouse gas emissions inventory documentation inclusive of process flow, activity data (i.e. energy, waste, other utilities), emissions factors, and calculation methodologies
Develop and maintain business workflows, integrations, and downstream system feeds related to Net Zero and supporting Sustainability data
Develop and maintain data quality plan and support annual third-party assurance and attestation process
Develop strategic plans for future system and process enhancements in support of RES strategic Net Zero/Sustainability initiatives
Provides cross training for other GSO Relationship Managers
Participate in testing process, including the development of testing scripts that represent both business and technical requirements
Approve Request for Change (RFC)/ System Administration Request (SAR) content
Partner and collaborate with training team to develop training content and programs for GSO team and end users
Partner and collaborate with reporting team to deliver accurate reports that align to the business needs/requests
Partner and collaborate with 3rd party vendor and regional data quality managers to support Data Quality initiatives
Partner and collaborate with production support to resolve technical issues

Requirements:

6-10 years of experience in business analysis or systems analysis
Demonstrated expertise in presenting and using planning tools
Proven diplomatic and analytical skills
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Bachelor's degree/University degree or equivalent experience
Ability to work flexibly in a highly dynamic, demanding and fast-paced environment
Ability to work independently and unsupervised, but with willing to communicate and collaborate with peers
Ability to handle short-term deadlines & conflicting priorities
Excellent organizational, communication, negotiation, interpersonal and influencing skills
Commitment to accuracy, quality, attention to detail, and adherence to process and compliance guidelines
Strong organizational & process documentation skills
Strong and proven technical aptitude
Willingness to take ownership of requests
prioritize and meet deadlines
Experience in information security administration is a plus
Knowledge of Citi Business and Systems a plus
Knowledge of Corporate Real Estate a plus
Bilingual skills considered as a plus

Nice to have:

Experience in information security administration
Knowledge of Citi Business and Systems
Knowledge of Corporate Real Estate
Bilingual skills

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
August 16, 2025

Expiration:
August 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Net Zero and Sustainability Relationship Manager