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.Net Application Support Engineer - EMEAL Regional Ops

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NTT DATA

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Location:
India , Bangalore

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Handle escalations from L1 support
  • Act as Spanish-speaking technical reference for users and customers
  • Perform advanced troubleshooting on DevOps tools
  • Identify root causes and propose solutions
  • Coordinate with DevOps / Platform (L3) teams
  • Maintain and improve runbooks
  • Participate in incident management calls

Requirements:

  • Spanish – fluent (mandatory, daily communication with stakeholders)
  • English – fluent (excellent written and spoken skills)
  • Jenkins – pipeline failure troubleshooting, plugin issues
  • GitLab – CI/CD debugging, permissions, repo configuration
  • Grafana – dashboard and alert troubleshooting
  • SonarQube – quality gate and analysis failures
  • Nexus Repository – repository and artifact lifecycle issues
  • Jira – advanced ticket handling, workflow issues
  • Confluence – documentation ownership
  • Matomo – configuration and operational troubleshooting
  • Experience: 3–5 years

Additional Information:

Job Posted:
April 27, 2026

Work Type:
On-site work
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