CrawlJobs Logo

Neocase Administrator

nttdata.com Logo

NTT DATA

Location Icon

Location:
India , noida

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Neocase Administrator is responsible for managing the Neocase HR system, ensuring efficient service delivery and system optimization. This role requires strong technical skills in system administration and troubleshooting, along with effective communication and analytical abilities. The ideal candidate will collaborate with HR and IT teams to enhance system performance and support data-driven decision-making.

Job Responsibility:

  • Manage day-to-day administration of the Neocase HR case management system, including user access, permissions, and security settings
  • Configure workflows, forms, templates, and case categories to support evolving HR processes and business needs
  • Maintain and update knowledge base content within Neocase to ensure accuracy and relevance
  • Serve as the primary point of contact for Neocase system issues, troubleshooting and resolving incidents promptly
  • Liaise with IT, HR, and Neocase support teams to escalate and resolve complex technical issues
  • Monitor system performance and proactively address potential disruptions or inefficiencies
  • Gather and analyze user feedback to identify opportunities for system enhancements and process optimization
  • Test, implement, and document new features, upgrades, and integrations in partnership with IT and HR stakeholders
  • Ensure system documentation, user guides, and training materials are up to date and accessible
  • Develop and maintain dashboards and reports to track case volumes, resolution times, and other key metrics
  • Provide regular reporting to HR leadership and stakeholders to support data-driven decision-making
  • Ensure the Neocase system complies with organizational policies, data privacy regulations, and security standards
  • Support audits and data integrity checks as required

Requirements:

  • In-depth understanding of Neocase and other case management tools
  • Familiarity with HR processes and case management best practices
  • Knowledge of system administration, workflow configuration, and user management
  • Awareness of data privacy, security, and compliance requirements relevant to HR systems
  • Strong technical aptitude with experience in system administration and troubleshooting
  • Proficiency in configuring workflows, forms, and reports within case management platforms
  • Analytical skills for interpreting data and generating actionable insights
  • Effective communication skills for collaborating with technical and non-technical stakeholders
  • Ability to manage multiple priorities and respond quickly to system issues
  • Ability to drive continuous improvement and optimize system performance
  • High attention to detail and commitment to data integrity
  • Strong problem-solving and critical thinking abilities
  • Collaborative mindset for working across HR, IT, and business teams

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Neocase Administrator

New

Accounting Clerk

Check figures, postings, and documents for correct entry, mathematical accuracy,...
Location
Location
United States , Chicago
Salary
Salary:
25.22 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
Job Responsibility
Job Responsibility
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
  • Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
  • Record, store, access, and/or analyze computerized financial information
  • Maintain accurate electronic spreadsheets for financial and accounting data
  • Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers
  • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
  • Complete period-end closing procedures and reports as specified
  • Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures
  • Follow all company policies and procedures
  • ensure uniform and personal appearance are clean and professional
What we offer
What we offer
  • Wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures
  • Parttime
Read More
Arrow Right
New

Customer Service Representative

We are looking for a Customer Service Representative to support daily customer i...
Location
Location
United States , Little Falls
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service, order support, or similar client-facing role
  • Comfortable managing inbound and outbound calls in a high-activity environment
  • Strong written communication skills for clear email correspondence and customer updates
  • Accurate data entry skills with close attention to detail
  • Working knowledge of Microsoft Excel and Microsoft Word
  • Experience with order entry, order processing, or inventory-related support tasks
  • Ability to multitask effectively and stay organized while handling several customer needs at once
Job Responsibility
Job Responsibility
  • Respond to customer inquiries by phone and email, providing timely and attentive support throughout the order lifecycle
  • Review and document product damage claims, gather relevant details, and help move reported issues toward resolution
  • Monitor shipment activity and share delivery updates with customers using available tracking information
  • Enter and manage customer orders accurately while confirming product availability and inventory details
  • Communicate with shipping carriers and other logistics partners to address delivery questions and exceptions
  • Maintain organized customer records and service notes through consistent data entry and follow-up
  • Handle a steady daily call volume while balancing weekly order management responsibilities and competing priorities
  • Apply company service guidelines when responding to requests, concerns, and order-related questions
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Network Engineer

We are seeking a Network Engineer for BAU, Network Support and implementation.
Location
Location
Australia , Newcastle
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Network Engineer background
  • Enterprise networking experience - routing, switching, wireless
  • Experience in Extreme Networks and-or HPE Aruba
  • Experience in operating in a live environment supporting critical infrastructure
Job Responsibility
Job Responsibility
  • BAU, Network Support and implementation
  • Fulltime
Read More
Arrow Right
New

Support Worker - Supported Living

We are looking for incredible, caring and patient people to join our brilliant t...
Location
Location
United Kingdom , Chalgrove
Salary
Salary:
24870.00 GBP / Year ▼
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally, background in care or working with people with specific additional requirements
  • A positive, can-do, and professional attitude
  • To be reliable and flexible and able to do sleep overs
  • A valid UK Driving Licence
Job Responsibility
Job Responsibility
  • Help individuals with varying levels of personal care, as well as eating and drinking, shopping, household tasks
  • Make sure everyone has varied and exciting experiences — music, cinema, theatre trips, days out, holidays
What we offer
What we offer
  • 30 days annual leave (including bank holidays) for full-time staff (pro-rata for part time)
  • £68 per night for sleep-ins (Breakfast included)
  • Company Pension Scheme - 5% Employer Pension Contribution
  • Flexible working hours
  • Free comprehensive ongoing training, including a unique Leadership Development Programme with the ability to progress to Assistant Support Manager within 18 months
  • Employee benefits package with Perkbox (saving you up to £800 per year)
  • Recommend a friend incentive scheme for employees
  • Wellness programs
  • Company events & social hours
Read More
Arrow Right
New

Student Union Supervisor

We are looking to recruit a highly motivated individual to our amazing Student E...
Location
Location
United Kingdom , Haywards Heath
Salary
Salary:
26238.00 - 26334.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working with students aged 16-19
  • Ideally have experience of supporting with organising events
Job Responsibility
Job Responsibility
  • Facilitate and supervise the student common room
  • Support the running of the student union common rooms
  • Support student leaders in their day-to-day activities
  • Promote and monitor the enrichment programme
  • Organise events and fundraising activities
  • Provide support to the team in continuing to develop student voice and enrichment provisions
What we offer
What we offer
  • Local Government Pension Scheme – the Group contributes 15% of your actual pensionable pay
  • 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period
  • Opportunity to purchase up to 5 days additional leave
  • Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries
  • Family friendly policies – including enhanced maternity, paternity and adoption pay
  • Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities
  • Parttime
Read More
Arrow Right
New

Cash Application Specialist

The primary role of the Cash Application Specialist will be to determine how eac...
Location
Location
United States , Saint Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced excel skills and heavy accounts receivable reconciliation/auditing experience are a must
  • Ability to multitask effectively
  • Accurate, swift, data entry abilities
  • Demonstrated knowledge of Cash Applications
  • Must maintain a high level of accuracy while being detail oriented
  • 2+ years working in an accounts receivable department
Job Responsibility
Job Responsibility
  • Download customer payment and remittance information from the lockbox, customer portals and email daily
  • Utilize working knowledge of the customer payment breakdown-process, factoring in any issues that may delay the breakdown-process, to prioritize workload, while still ensuring that all cash is posted by daily/monthly deadlines
  • Following company policy, breakdown customer remittances and research each remittance line item to determine which invoice on the customer account to apply cash
  • Balance all cash application, unapplied cash and non-AR entries to ensure total cash applied matches the customer payment
  • Provide auditable support, per company policy, for all cash application and non-AR entries
  • Develop working relationship with customer contacts and internal teams and communicate any discrepancies or problems timely
  • Monitor, follow-up and escalate to ensure problems are addressed so cash can be applied by daily/monthly deadlines
  • Communicate any lien releases or other billing process change documentation that may arrive with the customer remittance to appropriate internal teams
  • Assist the Cash App data-entry teams in posting cash as necessary to SAP, ensuring all deadlines are met
  • Assist with month-end close and prepare analysis and/or other administrative reports, review outstanding items and exceptions
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
Read More
Arrow Right
New

ServiceNow Administrator

About FinXL IT FinXL Professional Services is a leading IT consultancy that part...
Location
Location
Australia , Brisbane
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have experience with Flow Designer OR Service Bridge
  • Proven experience as a ServiceNow Administrator in an enterprise-scale environment
  • Strong knowledge of core administration including tables, forms, and workflows
  • Hands-on experience configuring and supporting ServiceNow Flow Designer
  • Familiarity with ServiceNow platform governance and upgrade cycles
  • Experience with AI-enabled capabilities (Now Assist) or Service Bridge is highly regarded
  • ServiceNow Certified System Administrator (CSA) or related micro-certifications are desirable
Job Responsibility
Job Responsibility
  • Administer the Enterprise ServiceNow instance, including user management, roles, and platform health
  • Perform day-to-day administration across ITSM and TSOM modules following platform governance
  • Configure and support Flow Designer workflows to automate business processes
  • Support and administer Now Assist to enable AI-driven virtual agents and operational efficiencies
  • Ensure platform configurations align with enterprise security and government compliance standards
  • Maintain system performance and data integrity across production and non-production environments
  • Partner with Service Bridge teams and stakeholders to support catalog builds and integrations
What we offer
What we offer
  • Initial 6 months' contract, with a view to extend
  • Open to Sydney and Brisbane locations, and hybrid working arrangement respective to your city (2-3 days in the office)
  • Support high-profile AI innovation using ServiceNow Now Assist and Flow Designer
  • Contribute to critical Federal Government-aligned ServiceNow instances
  • Career growth within a leading IT consultancy and a major Telco engagement
Read More
Arrow Right
New

Electrician

We are looking for a skilled and motivated Electrician to join our growing Build...
Location
Location
United Kingdom , Castleford
Salary
Salary:
17.34 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong technical knowledge of electrical installation, testing and fault diagnosis
  • Good understanding of health and safety regulations and safe systems of work
  • Ability to work independently and use initiative
  • Strong work ethic with a results-driven attitude
  • High level of drive, energy and commitment to quality standards
  • Good communication and relationship-building skills
  • Reliable, punctual and organised approach to work
  • Strong team player with a positive attitude
  • Flexible approach to working hours and travel requirements
  • Relevant electrotechnical qualifications in Electrical Installation
Job Responsibility
Job Responsibility
  • Carry out electrical installation works in commercial and retail premises in line with current regulations and company standards
  • Perform inspection, testing and fault-finding on electrical systems and installations
  • Complete maintenance and reactive repair work as required
  • Read and interpret technical drawings, specifications and wiring diagrams
  • Ensure all work is completed safely, efficiently and in compliance with the latest regulations
  • Work collaboratively with site managers, subcontractors and other trades on-site
  • Complete all relevant certification and documentation accurately
  • Maintain tools, equipment and company vehicles in good condition
  • Support project delivery through overtime, weekend and night working where required
  • Represent the company professionally when working on client sites nationwide
What we offer
What we offer
  • 25 days holiday plus bank holidays
  • A day’s ‘birthday leave’ to be taken within your birthday month
  • Opportunity to buy or sell up to 3 days holiday
  • Opportunity for hybrid working
  • Ability to participate in the Octopus EV salary sacrifice scheme
  • Ability to participate in the Cycle to Work Scheme
  • Employee Assistance Programme
  • Healthshield cash plan with discounts on high street stores
  • Free external financial advice
  • Enhanced family friendly pay
  • Fulltime
Read More
Arrow Right