Neighbourhood Officer

• Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
• Complete welfare and vulnerability checks and produce person-centred risk assessments where required
• Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
• Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
• Validate service charges by checking services delivered offer value for money and are accurately recorded
• Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
• Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

• Previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting
• Strong knowledge of housing compliance, health & safety and fire safety within communal areas
• Experience undertaking estate inspections, risk assessments and managing follow-up actions
• Excellent communication skills with the ability to engage positively with residents and stakeholders
• Strong organisational skills, able to manage a mobile workload and meet deadlines
• Confident using housing management systems to maintain accurate records and documentation
• Must be a full UK Driving Licence holder and have access to own vehicle

£250 referral bonus for successful candidate recommendations