Neighbourhood Officer Job at Service Care Solutions (Manchester)

New

Neighbourhood Officer

A fantastic opportunity has arisen for an experienced Neighbourhood Officer to j...

Location

United Kingdom , Swalecliffe

Salary:

20.25 GBP / Hour ▼

Service Care Solutions

Expiration Date

April 13, 2026

Requirements

Previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting
Strong knowledge of housing compliance, health & safety and fire safety within communal areas
Experience undertaking estate inspections, risk assessments and managing follow-up actions
Excellent communication skills with the ability to engage positively with residents and stakeholders
Strong organisational skills, able to manage a mobile workload and meet deadlines
Confident using housing management systems to maintain accurate records and documentation
Must be a full UK Driving Licence holder and have access to own vehicle

Job Responsibility

Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
Complete welfare and vulnerability checks and produce person-centred risk assessments where required
Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
Validate service charges by checking services delivered offer value for money and are accurately recorded
Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

What we offer

£250 referral bonus for successful candidate recommendations

Fulltime

New

Neighbourhood Officer

A fantastic opportunity has arisen for an experienced Neighbourhood Officer to j...

Location

United Kingdom , Brent, London

Salary:

20.45 GBP / Hour ▼

Service Care Solutions

Expiration Date

April 13, 2026

Requirements

Previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting
Strong knowledge of housing compliance, health & safety and fire safety within communal areas
Experience undertaking estate inspections, risk assessments and managing follow-up actions
Excellent communication skills with the ability to engage positively with residents and stakeholders
Strong organisational skills, able to manage a mobile workload and meet deadlines
Confident using housing management systems to maintain accurate records and documentation
Must be a full UK Driving Licence holder and have access to own vehicle

Job Responsibility

Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
Complete welfare and vulnerability checks and produce person-centred risk assessments where required
Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
Validate service charges by checking services delivered offer value for money and are accurately recorded
Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

What we offer

£250 referral bonus for successful candidate recommendations

Fulltime

Neighbourhood Officer

An excellent opportunity has arisen for an experienced Neighbourhood Officer to ...

Location

United Kingdom , Islington, London

Salary:

20.66 GBP / Hour ▼

Service Care Solutions

Expiration Date

March 30, 2026

Requirements

Previous experience in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting
Strong knowledge of tenancy management and housing legislation
Experience managing estate inspections and coordinating communal repairs/maintenance
Proven track record of handling ASB and complex resident cases
Excellent communication skills with the ability to build relationships with diverse communities
Ability to prioritise workloads effectively and manage competing deadlines

Job Responsibility

Manage a defined patch, delivering effective tenancy and neighbourhood management services
Carry out estate inspections and coordinate routine maintenance in communal areas
Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches
Work closely with repairs, contractors and internal teams to resolve estate-based issues
Support residents with tenancy sustainment and signpost to relevant services
Handle resident enquiries, complaints and complex casework in a timely and professional manner
Ensure compliance with policies, procedures, and relevant housing legislation

What we offer

£250 referral bonus for successful candidate recommendations

Fulltime

Housing Officer

Service Care Solutions are currently recruiting on behalf of a respected Housing...

Location

United Kingdom , Barnet

Salary:

27.56 GBP / Hour

Service Care Solutions

Expiration Date

April 02, 2026

Requirements

Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role
Strong knowledge of tenancy management and ASB casework
Experience carrying out estate inspections and managing contractors
Excellent communication, investigation and problem-solving skills
Ability to manage a busy caseload and work independently
Housing sector experience is essential

Job Responsibility

Manage a caseload of properties within a designated area
Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits
Investigate and resolve anti-social behaviour and neighbour disputes
Manage tenancy issues including breaches, sustainment and tenancy enforcement
Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns
Handle complaints and complex resident enquiries through to resolution
Work with vulnerable residents, identifying support needs and making appropriate referrals
Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents
Ensure compliance with health and safety requirements including FRA actions and estate risks
Contribute to service charge communication and resident engagement where required

Fulltime

New

Safer neighbourhoods officer

We’re on the lookout for a safer neighbourhood officer to join the believe housi...

Location

United Kingdom , Bishop Auckland; Seaham

Salary:

33906.00 - 35210.00 GBP / Year

believe housing

Expiration Date

March 25, 2026

Requirements

Carry out investigations and take appropriate action to ensure an effective service which deals with breaches of tenancy quickly and effectively, using all of the tools and powers available
Work proactively with partner agencies to ensure that there is a coordinated approach to dealing with tenancy breaches and to reduce crime and anti-social behaviour in the neighbourhoods
Assess the needs of victims and perpetrators and refer to internal and external providers/partners for support where appropriate
Ensure the effective reporting of safeguarding issues
Manage a caseload and conflicting priorities, including preparation of legal paperwork such as Notices and witness statements
Represent believe housing in court and monitor compliance with court orders
The post holder will be required to work across all believe housing locations which would cover a large geographical area
Full UK driving licence will be required

Job Responsibility

Deal with serious breaches of tenancy using all appropriate tools and powers to resolve issues
Develop and maintain effective internal and external working relationships across the neighbourhoods, involving partners including the Police and Local Authority, to ensure that breaches of tenancy and anti-social behaviour are dealt with quickly and effectively

What we offer

Annual leave entitlement (up to 33 days, plus four volunteering days per year)
Competitive pension scheme
Flexible ‘working the believe way’ patterns that put your wellbeing front and centre

!

New

Tenancy Enforcement Specialist

This is a key role focused on managing serious and complex anti-social behaviour...

Location

United Kingdom , Long Stratton

Salary:

24.24 GBP / Hour

Service Care Solutions

Expiration Date

April 18, 2026

Requirements

Strong experience managing ASB and tenancy enforcement cases within social housing
Solid understanding of housing legislation and ASB enforcement processes
Experience preparing legal documentation and attending court proceedings
Ability to manage complex, sensitive cases and deliver outcomes
Strong communication and stakeholder management skills
Full UK driving licence

Job Responsibility

Manage a caseload of high-level ASB and tenancy breach cases, including escalations from Neighbourhood Officers
Investigate cases thoroughly, gathering evidence and progressing enforcement action in line with policy
Draft and serve legal notices including Notices Seeking Possession and other enforcement documentation
Prepare witness statements and represent the organisation in court where required
Act as the lead point of contact for serious ASB cases, including those within supported housing
Work in partnership with external agencies (Police, Local Authorities, support services) to resolve cases
Provide guidance and support to colleagues on lower-level ASB and tenancy breaches
Produce reports and KPI data on ASB casework

Neighbourhood Officer

We have an exciting opportunity for a Neighbourhood Officer to work as part of a...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

35535.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

Full, current, valid driving licence
Experience of working within Housing or a similar customer focused organisation
An understanding of the importance of confidentiality and data protection of business information
Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
Excellent time management skills, including an ability to prioritise workload and meet targets
Able to work as part of a team and also able to work independently without the need of close supervision
Possess a high level of accuracy and attention to detail when recording information
Possess good IT skills to include use of Word, Excel, Outlook and Teams

Job Responsibility

To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust’s policies and procedures
To provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with
To attend court to represent the Trust and provide witness statements as required
Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and ‘end of tenancy’ liaison
To carry out tenant consultation on issues of housing management and encourage participation generally
To attend evening meetings as required in connection with Tenant and Resident Involvement

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

Neighbourhood Patrol Officer

Are you passionate about making communities safer and tackling anti-social behav...

Location

United Kingdom , Wembley

Salary:

16.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least 1 year’s experience in statement taking, community engagement, or customer service
Strong written and verbal communication skills
Calm, professional, and resilient under pressure
Excellent organisational and time-management abilities
Problem-solving mindset with an investigative approach
Ability to prioritise workload and meet deadlines

Job Responsibility

Investigate and respond to complaints of anti-social behaviour within agreed timescales
Gather and compile evidence to a standard suitable for legal proceedings
Develop and lead partnership-based action plans to resolve complex ASB issues
Patrol the streets to identify and address ASB hotspots
Engage with individuals in the community, including vulnerable and street populations
Attend meetings and work closely with community groups and partners
Create high-quality reports and maintain accurate records
Use a mix of prevention, early intervention, education, and enforcement methods

What we offer

On-site parking
Comprehensive training and support
Opportunities to work closely with council partners and make a real difference in your community

Fulltime

Neighbourhood Officer

Service Care Solutions

Location:
United Kingdom , Manchester

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 19, 2026

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Location:United Kingdom , Manchester

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2026

Expiration:April 19, 2026

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Job Posted:
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Expiration:
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