Neighbourhood Officer Job at Service Care Solutions (Islington, London)

Neighbourhood Officer

A fantastic opportunity has arisen for an experienced Neighbourhood Officer to j...

Location

United Kingdom , Swale, Kent

Salary:

20.25 GBP / Hour ▼

Service Care Solutions

Expiration Date

March 15, 2026

Requirements

Previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting
Strong knowledge of housing compliance, health & safety and fire safety within communal areas
Experience undertaking estate inspections, risk assessments and managing follow-up actions
Excellent communication skills with the ability to engage positively with residents and stakeholders
Strong organisational skills, able to manage a mobile workload and meet deadlines
Confident using housing management systems to maintain accurate records and documentation
Must be a full UK Driving Licence holder and have access to own vehicle

Job Responsibility

Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
Complete welfare and vulnerability checks and produce person-centred risk assessments where required
Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
Validate service charges by checking services delivered offer value for money and are accurately recorded
Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

What we offer

£250 referral bonus for successful candidate recommendations

Fulltime

New

Housing Officer

Service Care Solutions are currently recruiting on behalf of a respected Housing...

Location

United Kingdom , Barnet

Salary:

27.56 GBP / Hour

Service Care Solutions

Expiration Date

April 02, 2026

Requirements

Previous experience in a Housing Officer / Neighbourhood Officer / Tenancy Management role
Strong knowledge of tenancy management and ASB casework
Experience carrying out estate inspections and managing contractors
Excellent communication, investigation and problem-solving skills
Ability to manage a busy caseload and work independently
Housing sector experience is essential

Job Responsibility

Manage a caseload of properties within a designated area
Deliver a visible neighbourhood presence, carrying out regular estate inspections and resident visits
Investigate and resolve anti-social behaviour and neighbour disputes
Manage tenancy issues including breaches, sustainment and tenancy enforcement
Act as the main liaison between residents, contractors and internal teams to resolve repairs and estate concerns
Handle complaints and complex resident enquiries through to resolution
Work with vulnerable residents, identifying support needs and making appropriate referrals
Monitor and manage service delivery standards across cleaning, grounds maintenance and managing agents
Ensure compliance with health and safety requirements including FRA actions and estate risks
Contribute to service charge communication and resident engagement where required

Fulltime

Neighbourhood Housing Officer

This is a hybrid role focused on delivering high-quality neighbourhood and tenan...

Location

United Kingdom , Gateshead

Salary:

17.27 GBP / Hour

Service Care Solutions

Expiration Date

March 14, 2026

Requirements

Previous experience in housing management, neighbourhood or tenancy services
Experience handling ASB, tenancy issues, and vulnerable customers
Strong communication, negotiation, and case management skills
Ability to manage a varied workload and meet performance targets
Good IT skills, including Microsoft Office
Full UK driving licence (desirable)

Job Responsibility

Manage a defined patch, providing end-to-end neighbourhood and tenancy management
Investigate and manage anti-social behaviour (ASB) and nuisance cases
Conduct home visits, tenancy checks, and estate inspections
Support vulnerable tenants and make appropriate referrals to partner agencies
Manage tenancy changes, mutual exchanges, and rehousing support
Identify and address environmental and estate management issues
Work with internal teams, councillors, and external partners to resolve issues
Maintain accurate records and manage a varied caseload in line with KPIs

Fulltime

Neighbourhood Officer

Neighbourhood Officer – Long Stratton (NR15). 6 Month FTC | £35,535 per annum | ...

Location

United Kingdom , Long Stratton

Salary:

35535.00 GBP / Year

Service Care Solutions

Expiration Date

March 15, 2026

Requirements

Experience within housing management or a similar customer-focused environment
Strong knowledge of tenancy management and ASB processes
Excellent communication, negotiation, and case management skills
Ability to manage a varied workload and work independently
Good IT skills (Word, Excel, Outlook, Teams)
Full UK driving licence
Basic DBS (required for the role)

Job Responsibility

Manage a geographical patch, ensuring tenancy conditions are upheld
Investigate and resolve anti-social behaviour and neighbour nuisance cases
Carry out regular estate inspections and identify required actions
Conduct tenancy sign-ups, accompanied viewings, tenancy audits, and end-of-tenancy liaison
Represent the organisation in court and prepare witness statements where required
Support vulnerable tenants and signpost to appropriate services, including domestic abuse support
Work closely with partner agencies such as Police, Social Services, and Mental Health teams
Lead on community engagement and improvement initiatives
Monitor and follow up on fire safety and compliance actions

Fulltime

Neighbourhood Officer

We have an exciting opportunity for a Neighbourhood Officer to work as part of a...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

35535.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

Full, current, valid driving licence
Experience of working within Housing or a similar customer focused organisation
An understanding of the importance of confidentiality and data protection of business information
Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
Excellent time management skills, including an ability to prioritise workload and meet targets
Able to work as part of a team and also able to work independently without the need of close supervision
Possess a high level of accuracy and attention to detail when recording information
Possess good IT skills to include use of Word, Excel, Outlook and Teams

Job Responsibility

To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust’s policies and procedures
To provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with
To attend court to represent the Trust and provide witness statements as required
Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and ‘end of tenancy’ liaison
To carry out tenant consultation on issues of housing management and encourage participation generally
To attend evening meetings as required in connection with Tenant and Resident Involvement

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

Neighbourhood Patrol Officer

Are you passionate about making communities safer and tackling anti-social behav...

Location

United Kingdom , Wembley

Salary:

16.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least 1 year’s experience in statement taking, community engagement, or customer service
Strong written and verbal communication skills
Calm, professional, and resilient under pressure
Excellent organisational and time-management abilities
Problem-solving mindset with an investigative approach
Ability to prioritise workload and meet deadlines

Job Responsibility

Investigate and respond to complaints of anti-social behaviour within agreed timescales
Gather and compile evidence to a standard suitable for legal proceedings
Develop and lead partnership-based action plans to resolve complex ASB issues
Patrol the streets to identify and address ASB hotspots
Engage with individuals in the community, including vulnerable and street populations
Attend meetings and work closely with community groups and partners
Create high-quality reports and maintain accurate records
Use a mix of prevention, early intervention, education, and enforcement methods

What we offer

On-site parking
Comprehensive training and support
Opportunities to work closely with council partners and make a real difference in your community

Fulltime

Neighbourhood Patrol Officer

Are you passionate about making communities safer and tackling anti-social behav...

Location

United Kingdom , Wembley

Salary:

16.00 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

At least 1 year’s experience in statement taking, community engagement, or customer service
Strong written and verbal communication skills
Calm, professional, and resilient under pressure
Excellent organisational and time-management abilities
Problem-solving mindset with an investigative approach
Ability to prioritise workload and meet deadlines

Job Responsibility

Investigate and respond to complaints of anti-social behaviour within agreed timescales
Gather and compile evidence to a standard suitable for legal proceedings
Develop and lead partnership-based action plans to resolve complex ASB issues
Patrol the streets to identify and address ASB hotspots
Engage with individuals in the community, including vulnerable and street populations
Attend meetings and work closely with community groups and partners
Create high-quality reports and maintain accurate records
Use a mix of prevention, early intervention, education, and enforcement methods

What we offer

On-site parking
Comprehensive training and support
Opportunities to work closely with council partners and make a real difference in your community

Fulltime

Restaurant Manager

We are looking for a passionate and forward-thinking Restaurant Manager to lead ...

Location

Austria , Vienna

Salary:

2699.00 EUR / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong knowledge of pizza culture, beverages, natural wines, or modern casual dining concepts
Several years' experience required
Experience in breakfast operations, ideally within hotels or high-volume venues
A “local insider” mindset: excited to connect poco with Vienna’s culinary, creative and cultural scene
A calm, solutions-oriented approach, even in the busiest service moments
Outgoing host personality. Social media presence and experience managing content preferred
A hands-on leader who coaches by example and builds a supportive team environment
Flexible, adaptable and energised by launching a new concept
Fluent in German and English

Job Responsibility

Lead the full pre-opening setup of poco in collaboration with the Cluster Food & Beverage manager, ensuring a seamless launch for the pizzeria and bar, aligned with Miiro standards and the social dining spirit of D4100
Build operational structures, service rituals, menu flows and guest-engagement moments that reflect poco’s vibrant character
Manage budgets, forecasting, cost control and financial performance with accuracy and ownership. Ensure accurate reporting
Oversee all ordering and inventory for food, beverages, uniforms, tableware and operational supplies — guaranteeing smooth daily operations
Maintain stock controls with daily/weekly/monthly checks and a focus on reducing waste and optimising productivity
Lead and motivate from the front, setting the example: Shape a team culture that reflects POCO’s warm, welcoming, community-driven identity — confident, relaxed, and full of personality
Direct day-to-day staffing needs, scheduling and labour planning
set performance goals and guide development for the team
Recruit, train and inspire Miiro Hosts to deliver service that feels genuine, heartfelt, and effortlessly fun. Ensure that POCO is a wonderful place to work, managing and supporting staff well-being and development in a culture that embodies Miiro values, building morale, team spirit, accountability and professionalism. Regular and consistent communication is key!
Ensure compliance with all legal, safety and operational standards

What we offer

Employee benefits (e.g., staff discounts, job ticket, etc.)
Free staff meals and flexible scheduling

Fulltime

Neighbourhood Officer

Service Care Solutions

Location:
United Kingdom , Islington, London

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 30, 2026

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Neighbourhood Officer

Service Care Solutions

Location:United Kingdom , Islington, London

Category:Public Sector

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 04, 2026

Expiration:March 30, 2026

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Location:
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Category:
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Contract Type:
Not provided

Job Posted:
March 04, 2026

Expiration:
March 30, 2026