Neighbourhood Housing Officer Job at Service Care Solutions (Gateshead)

New

Neighbourhood Officer

A fantastic opportunity has arisen for an experienced Neighbourhood Officer to j...

Location

United Kingdom , Swale, Kent

Salary:

20.25 GBP / Hour ▼

Service Care Solutions

Expiration Date

March 15, 2026

Requirements

Previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting
Strong knowledge of housing compliance, health & safety and fire safety within communal areas
Experience undertaking estate inspections, risk assessments and managing follow-up actions
Excellent communication skills with the ability to engage positively with residents and stakeholders
Strong organisational skills, able to manage a mobile workload and meet deadlines
Confident using housing management systems to maintain accurate records and documentation
Must be a full UK Driving Licence holder and have access to own vehicle

Job Responsibility

Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes
Complete welfare and vulnerability checks and produce person-centred risk assessments where required
Ensure actions from Fire Risk Assessments and building safety legislation are completed within timescales
Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary
Validate service charges by checking services delivered offer value for money and are accurately recorded
Work closely with internal teams, contractors, local authorities and external agencies to resolve issues
Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions

What we offer

£250 referral bonus for successful candidate recommendations

Fulltime

New

Neighbourhood Officer

Neighbourhood Officer – Long Stratton (NR15). 6 Month FTC | £35,535 per annum | ...

Location

United Kingdom , Long Stratton

Salary:

35535.00 GBP / Year

Service Care Solutions

Expiration Date

March 15, 2026

Requirements

Experience within housing management or a similar customer-focused environment
Strong knowledge of tenancy management and ASB processes
Excellent communication, negotiation, and case management skills
Ability to manage a varied workload and work independently
Good IT skills (Word, Excel, Outlook, Teams)
Full UK driving licence
Basic DBS (required for the role)

Job Responsibility

Manage a geographical patch, ensuring tenancy conditions are upheld
Investigate and resolve anti-social behaviour and neighbour nuisance cases
Carry out regular estate inspections and identify required actions
Conduct tenancy sign-ups, accompanied viewings, tenancy audits, and end-of-tenancy liaison
Represent the organisation in court and prepare witness statements where required
Support vulnerable tenants and signpost to appropriate services, including domestic abuse support
Work closely with partner agencies such as Police, Social Services, and Mental Health teams
Lead on community engagement and improvement initiatives
Monitor and follow up on fire safety and compliance actions

Fulltime

New

Housing Officer

This is a community-based, customer-facing role. You’ll spend much of your time ...

Location

United Kingdom , Anglesey & Gwynedd

Salary:

36286.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Fluent Welsh speaker essential
At least 2 years’ experience in housing management (housing association or public sector preferred)
Understands housing legislation, tenancy management and welfare benefits
Can manage a varied caseload and prioritise effectively
Confident handling challenging conversations and sensitive situations
Builds strong relationships with diverse communities
Comfortable using housing management systems and Microsoft Office
Driving licence and ability to travel across your patch is essential

Job Responsibility

Manage a caseload of tenancies across Anglesey & Gwynedd
Support residents to sustain their tenancies and access appropriate services
Manage rent accounts and minimise arrears
Address anti-social behaviour and neighbourhood concerns
Work alongside partner agencies to safeguard vulnerable residents
Conduct property visits and tenancy checks
Allocate homes in line with policy
Maintain accurate records and ensure legal compliance

What we offer

Up to 8% matched pension contributions
25 days annual leave + bank holidays (rising to 30 days after 5 years)
Buy and sell holiday scheme
Flexible working (where operationally possible)
Ongoing professional development and training
Supportive, inclusive working environment
Employee Assistance Programme and wellbeing initiatives

Fulltime

Neighbourhood Officer

We have an exciting opportunity for a Neighbourhood Officer to work as part of a...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

35535.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

Full, current, valid driving licence
Experience of working within Housing or a similar customer focused organisation
An understanding of the importance of confidentiality and data protection of business information
Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally
Excellent time management skills, including an ability to prioritise workload and meet targets
Able to work as part of a team and also able to work independently without the need of close supervision
Possess a high level of accuracy and attention to detail when recording information
Possess good IT skills to include use of Word, Excel, Outlook and Teams

Job Responsibility

To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust’s policies and procedures
To provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with
To attend court to represent the Trust and provide witness statements as required
Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and ‘end of tenancy’ liaison
To carry out tenant consultation on issues of housing management and encourage participation generally
To attend evening meetings as required in connection with Tenant and Resident Involvement

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

New

Neighbourhood Services Supervisor

Join Us as a Neighbourhood Services Supervisor! Ocean Housing – Putting People a...

Location

United Kingdom , St Austell, Cornwall

Salary:

33561.00 GBP / Year

Pavers

Expiration Date

March 01, 2026

Requirements

A Level or equivalent Level 3 qualification is essential
Experience supervising staff and building effective teams
Knowledge/experience of managing residential tenancies
Strong problem-solving and decision‑making skills
Resilience and ability to remain calm under pressure and manage conflict confidently
Experience delivering excellent customer service and building effective relationships
Ability to travel independently to various locations as required

Job Responsibility

Lead, motivate and support a team of 4–5 Neighbourhood Services Officers
Provide expert guidance, coaching and professional support
Ensure your team delivers a warm, empathetic, consistent and high-quality service to tenants
Build strong relationships with tenants, partners and local stakeholders
Promote innovation, new technology and service improvements
Model our values and behaviours in everything you do
Contribute to Ocean Housing’s wider mission and corporate goals

What we offer

27 days holiday + bank holidays
Professional membership fees paid
Company sick pay scheme
Workplace pension with death in service benefit
Home office work payment
Medicash health plan (including dental & optical)
Cycle to work scheme
Rewards & recognition programme
On-site parking
Employee assistance programme

Fulltime

In-House Controller

Handling delivery and pickup consignments in a safe, professional manner accordi...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

Matric (Grade 12)
Must have a valid Code 08 Driver's licence (Code 10 advantageous)
Must have at least 1 years' experience in the Logistics Industry
Local knowledge of areas and neighbourhood
Knowledge of e-mail etiquette (written communication)
Computer literacy is essential
Own reliable transport is required

Job Responsibility

Daily monitoring of all high profile accounts
Daily capturing of POD's and reconciliation of POD's
Resolving of queries
Compiling reports on a daily basis
Tracking reports to be sent to clients on a daily basis
Physical work involved (loading of boxes etc.)
Daily running of both the Operational and Admin responsibilities of the In-house site
Manage and assist with all queries related to your client's consignments, following up with the Aramex office, and also the appointed Accounts Manager
Ensuring that staff follow the Disciplinary Rules and Guidelines of Aramex as published in the employee handbook
Daily liaison with Operations is absolutely critical in the smooth running of an In-house operation, thus commitment to communicating daily with them, will ensure that the Service to the client is delivered

Hotel Receptionist

As a Hotel Receptionist, your primary responsibility will be to provide courteou...

Location

United Kingdom , London

Salary:

35500.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A minimum of 1 years’ experience in a similar role in the hotel industry or luxury guest services environment
Previous experience with Guestline PMS is an advantage
A team player with a motivational spirit, highly appreciated to achieve a high level of service
French language skills are much appreciated
A self-starter who is creative, highly driven, and results-oriented with the ability to be proactive and reactive to both anticipated and sudden changes
A high level of personal integrity and confidentiality
A willingness to have a flexible working pattern to fit in with the needs of the business
Proficiency in the use of Microsoft Office.

Job Responsibility

Delivering a fast and efficient check-in and check-out service and ensuring that all guest requests are handled in a polite and efficient manner
Assisting with rooming and delivering in-room amenities, escorting guests to their room and providing an overview of the room features, including our in-room technology
Maintaining guests' profiles updated to have an accurate source of information regarding their needs and preferences
Assisting with the arrival of VIP guests and coordinating our guest services on a daily basis, such as pre-arrival emails, VIP reports, personalised guest experiences, room inspections, special room setups, amenities coordination, welcome letters, welcome gifts, room escorts, follow-up during their stay, post-stay follow-up, etc
Maintaining a constant knowledge of the area, including restaurants, bars, galleries, exhibitions, concerts, shops, etc. You should have an up-to-date database of the trendiest establishments in the city and be able to suggest to our VIPs the most elite recommendations and provide exclusive reservations
Efficiently dealing with all administrative tasks of the Front of House, ensuring the accuracy of guest accounts and invoicing/debiting of guests' credit cards and cash handling
Being a hotel ambassador and making sure that the good neighbourhood policies are considered and respected by our guests.

What we offer

Increased holiday allowance with length of service
Complimentary meal while on duty
HSF Health Plan*
Dental cost reimbursement
Optical cost reimbursement
Complimentary coverage for your partner and children
High street and grocery shopping discounts, as well as discounted cinema tickets and more
Gym membership discounts
Access to a 24/7 GP advice line and counselling services, including support for dependents
Employee referral program for line employees

Fulltime

Community Safety Officer

This is a frontline, high-visibility role focused on patrolling neighbourhoods, ...

Location

United Kingdom , Swindon

Salary:

24.21 GBP / Hour

Service Care Solutions

Expiration Date

February 23, 2026

Requirements

Experience in community safety, enforcement, security or public-facing roles
Confident handling challenging and confrontational situations professionally
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Physically able to undertake regular foot patrols
Basic IT skills for reporting and record keeping
Willingness to work evenings and weekends
Enhanced DBS (or willingness to obtain)

Job Responsibility

Carry out regular foot and vehicle patrols across neighbourhoods, parks, town centres and priority locations
Provide a visible and reassuring presence to deter anti-social behaviour and nuisance activity
Monitor hotspot areas and escalate emerging issues to supervisors and partner agencies
Build positive working relationships with residents, businesses, schools and community groups
Provide advice on community safety, crime prevention and local support services
Enforce local authority powers including Public Space Protection Orders (PSPOs), littering and dog control regulations
Issue Fixed Penalty Notices in line with council policy and procedures
Support investigations into anti-social behaviour, environmental offences and community complaints
Work closely with Police, Housing, Youth Services and other partner agencies
Participate in joint operations targeting crime, disorder and vulnerability

Fulltime

!

Neighbourhood Housing Officer

Service Care Solutions

Location:
United Kingdom , Gateshead

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

Expiration:
March 14, 2026

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Expiration:
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