Neighbourhood Housing Officer Job at Vox Consultants (North London)

Neighbourhood Housing Officer

Hyde is looking to recruit a Neighbourhood Housing Officer. As part of Hyde’s co...

Location

United Kingdom , Croydon

Salary:

37000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience within a site-based Neighbourhood or Housing position
Strong organisational and time management skills to effectively prioritise tasks and meet deadlines
Excellent communication and interpersonal skills for effective stakeholder engagement
Attention to detail and ability to maintain accurate documentation
Problem-solving skills to address maintenance and tenancy issues

Job Responsibility

Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards
Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable
Provide a proactive front-line service to customers
Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities
Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings
Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement
Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation
Maintain accurate records, documentation, and databases related to property management activities
Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery

What we offer

Great holidays
Volunteering days off
35 hour working week (9-5)
A fantastic pension
Life insurance
Cashback on healthcare
Shopping discounts

Fulltime

Neighbourhood Officer

We're looking for a motivated and proactive Neighbourhood Officer to become a me...

Location

United Kingdom , Rochester

Salary:

32000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Understanding of housing or neighbourhood management
Proactive and customer-focused approach
Excellent communication and interpersonal skills
High attention to detail and ability to maintain accurate records and documentation
Problem-solving skills to manage tenancy, safety, and property-related issues
A desire to work with customers and champion to promote thriving communities

Job Responsibility

Carry out neighbourhood inspections to ensure properties and estates meet regulatory and safety standards
Complete welfare and vulnerability checks and produce person-centred risk assessments where required
Act as a key link between local teams and specialist services to deliver a visible and proactive frontline service
Build strong relationships with customers, community groups, and local authorities to promote safe and sustainable communities
Deliver operational building safety tasks in line with fire safety and building safety legislation
Ensure properties comply with all health & safety, fire safety, and regulatory requirements
Maintain accurate records, documentation, and compliance data
Record and report incidents, risks, and near misses in line with procedures

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Neighbourhood Officer

At MSV Housing we're committed to making sure our customers have safe, well-mana...

Location

United Kingdom , Greater Manchester

Salary:

35859.00 - 38141.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A good standard of education (minimum 5 GCSEs or equivalent, including Maths and English)
Experience of working within a team and meeting deadlines in a fast-paced environment
Strong customer service skills with a commitment to delivering high-quality outcomes
Proven ability to manage and prioritise a demanding workload effectively
Excellent communication, interpersonal and problem-solving skills
A proactive, self-motivated approach with the ability to work under pressure
Strong IT skills, including proficiency in Microsoft Office packages
A full UK driving licence and willingness to travel across the Northwest

Job Responsibility

Deliver a high-quality housing management service across tenancy, property, and neighbourhood management, ensuring compliance with legislation, policies, and standards
Manage a defined patch of properties, building a strong understanding of customers and homes to identify risks, support tenancy sustainment, and maintain safe, well-managed communities
Lead on income management, including high-level arrears cases, legal action, court attendance, and eviction processes in line with policy
Carry out regular property inspections, tenancy visits, and estate checks, addressing issues, safeguarding customers, and working with internal teams and partners, including ASB services, to resolve community concerns
Work collaboratively to improve customer outcomes, minimise voids, deliver neighbourhood strategies, and support community engagement while maintaining excellent customer service standards

What we offer

Essential car user allowance to support you with car running costs
Flexibility on where you work with home working kit provided
33 days holiday per year plus bank holidays, and a holiday buy scheme
Company pension scheme with up to 10% matched contributions
Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more
Enhanced sick pay with up to 3 months full pay and 3 months half pay
Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
Life assurance subject to being a member of our company pension scheme
Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause

Fulltime

Neighbourhood Officer

Would you like to join Hyde as a Neighbourhoods Officer? We’re looking for a mot...

Location

United Kingdom , Faversham

Salary:

37000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Understanding of housing or neighbourhood management
Proactive and customer-focused approach
Excellent communication and interpersonal skills
High attention to detail and ability to maintain accurate records and documentation
Problem-solving skills to manage tenancy, safety, and property-related issues
A desire to work with customers and champion to promote thriving communities

Job Responsibility

Carry out neighbourhood inspections to ensure properties and estates meet regulatory and safety standards
Complete welfare and vulnerability checks and produce person-centred risk assessments where required
Act as a key link between local teams and specialist services to deliver a visible and proactive frontline service
Build strong relationships with customers, community groups, and local authorities to promote safe and sustainable communities
Deliver operational building safety tasks in line with fire safety and building safety legislation
Ensure properties comply with all health & safety, fire safety, and regulatory requirements
Maintain accurate records, documentation, and compliance data
Record and report incidents, risks, and near misses in line with procedures

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

Neighbourhood Officer

As part of Hyde's commitment to improving customer service, Building Safety & im...

Location

United Kingdom , Islington

Salary:

37000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience within a site-based Neighbourhood or Housing position
Strong organisational and time management skills to effectively prioritise tasks and meet deadlines
Excellent communication and interpersonal skills for effective stakeholder engagement
Attention to detail and ability to maintain accurate documentation
Problem-solving skills to address maintenance and tenancy issues

Job Responsibility

Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards
Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable
Provide a proactive front-line service to customers
Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities
Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings
Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement
Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation
Maintain accurate records, documentation, and databases related to property management activities
Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery

What we offer

Great holidays
Volunteering days off
35 hour working week (9-5)
A fantastic pension
Life insurance
Cashback on healthcare
Shopping discounts

Fulltime

Neighbourhood Officer

As part of Hyde’s commitment to improving customer service, Building Safety & im...

Location

United Kingdom , Croydon

Salary:

37000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience within a site-based Neighbourhood or Housing position
Strong organisational and time management skills to effectively prioritise tasks and meet deadlines
Excellent communication and interpersonal skills for effective stakeholder engagement
Attention to detail and ability to maintain accurate documentation
Problem-solving skills to address maintenance and tenancy issues

Job Responsibility

Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards
Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable
Provide a proactive front-line service to customers
Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities
Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings
Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement
Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation
Maintain accurate records, documentation, and databases related to property management activities
Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery

What we offer

Great holidays
Volunteering days off
35 hour working week (9-5)
A fantastic pension
Life insurance
Cashback on healthcare
Shopping discounts

Fulltime

Housing Officer

Our Housing Officers will provide technical or professional expertise and advice...

Location

United Kingdom , Enfield Lock

Salary:

36565.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in providing technical or professional expertise and advice
Experience in delivering a comprehensive customer focussed, proactive and high-quality neighbourhood management service
Experience in managing a portfolio of tenancies
Experience in investigating Anti-Social Behaviour cases
Knowledge of legislation and regulatory requirements related to housing

Job Responsibility

To provide a comprehensive customer focussed, proactive and high-quality neighbourhood management service across a defined neighbourhood of under 450 properties from the start to end of their tenancy
Ensure that all tenant records on our HMS are up to date with the correct information and each contact with the tenant is recorded accordingly
Deliver a comprehensive voids and lettings service across your neighbourhood
Encourage resident involvement with the tenants in your neighbourhood
Be responsible for managing a portfolio of tenancies, working within agreed policies and procedures and utilising all appropriate and available tools to manage tenancies effectively
Lead on delivering a programme of neighbourhood, estate and patch/property inspections to ensure they are well maintained and managed, present a safe and secure environment for customers and visitors
Identify and report any safeguarding issues in line with our Safeguarding policies
Investigating all types of Anti-Social Behaviour cases to satisfactory conclusion
Deliver services that meet legislation and regulatory requirements and reflect best practice and deliver excellent customer service at all times
Uphold our values working collaboratively with colleagues across the Association

What we offer

25 days annual leave entitlement plus public holidays
Health care cashback scheme
Employee Assistant Programme (inc. free counselling and leagal advice)
Generous pension scheme
Supportive and friendly working environment

Fulltime

Neighbourhood Officer

We're looking for a motivated and proactive Neighbourhood Officer to become a me...

Location

United Kingdom , Rochester

Salary:

32000.00 - 38000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Understanding of housing or neighbourhood management with a proactive and customer-focused approach to creating safe and well-managed communities
Excellent communication and interpersonal skills, with the ability to engage effectively with customers and colleagues
High attention to detail and ability to maintain accurate records and documentation
Problem-solving skills to manage tenancy, safety, and property-related issues
A desire to work with customers and champion to promote thriving communities

Job Responsibility

Carry out neighbourhood inspections to ensure properties and estates meet regulatory and safety standards
Complete welfare and vulnerability checks and produce person-centred risk assessments where required
Act as a key link between local teams and specialist services to deliver a visible and proactive frontline service
Build strong relationships with customers, community groups, and local authorities to promote safe and sustainable communities
Deliver operational building safety tasks in line with fire safety and building safety legislation
Ensure properties comply with all health & safety, fire safety, and regulatory requirements
Maintain accurate records, documentation, and compliance data
Record and report incidents, risks, and near misses in line with procedures

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days

Fulltime

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