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In this role of Governance, Assurance & Improvement Specialist, you would lead and manage the implementation for improvement initiatives of NDIS within Endeavour Foundation. In supporting our leadership teams to operationalise, launch, and embed changes effectively. That is driven by a fit?for?purpose business improvement solutions. The position actively identifies innovative continuous improvement opportunities that enhance the experience of the disability people we support, strengthen client outcomes, improve financial sustainability.
Job Responsibility:
Ensure that the Client is at the heart of everything we do
Support Leaders to ensure consistency of client experience by leading continuous improvement, adherence to practice guidelines and organisational policy and procedure
Work with the key personnel stakeholders to establish priorities based on awareness of strategic business priorities, technology, and related Service Delivery business project implementation
Development of processes, in consultation with SMEs, which will support the implementation of complex business initiatives and high performance
Ensure an evidence-based / data driven approach to decision making, delivery of initiatives, process improvements and prioritisation activities
Identify risks affecting delivery of improvement initiatives and where necessary deploy contingencies to ensure completion of implementation
Requirements:
Tertiary qualification or certification in a human services, business, or project management field or equivalent industry experience
Experience and knowledge of the disability services or similar human services industry is beneficial
Hold or Willing to obtain: NDIS Yellow Card, Blue Card and Police check
Strong understanding of disability sector, NDIS and other funding models
Strong skill in using MS Excell and other suites is essential to manage data collections
What we offer:
Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
Hybrid working environment, 2 WFH days per week
Onsite Parking and Café in Support Office
Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs via a Novated Lease through Salary Packaging
Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
Discounted family gym memberships through Fitness Passport
Supportive induction and learning opportunities, with Reward and Recognition Program
6 weeks paid parental leave for primary carer
Free coaching and counselling through our Employee Assistance Program