NCTS Implementation and Engagement Lead, CSIRO

CSIRO

Location:
Australia, Sydney or Brisbane

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

157000.00 - 174000.00 AUD / Year

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Job Description:

Lead national adoption of SNOMED CT and AMT across Australia's healthcare system. Engage and support diverse stakeholders through strategic outreach, education, and implementation activities. Join a collaborative, flexible, and inclusive team at CSIRO's AEHRC, contributing to world-class digital health research with real-world impact.

Job Responsibility:

Developing and deliver strategic implementation and engagement plans for the National Clinical Terminology Service (NCTS)
Providing high-quality support, education, and training to NCTS users, including proactive engagement and resolution of complex queries
Collaborating with internal teams and the Australian Digital Health Agency to identify and address emerging implementation needs
Analysing support trends to inform improvements in outreach, adoption, and education activities
Creating and maintaining user-facing documentation, including training materials, guides, and reports
Building and managing strong stakeholder relationships through regular engagement, consultation, and collaboration
Leading outreach and education initiatives to drive adoption of SNOMED CT and AMT across the healthcare ecosystem
Contributing to continuous improvement by identifying risks, opportunities, and user needs to enhance service quality and impact

Requirements:

Relevant diploma/bachelor's degree or equivalent relevant work experience in the medical and/or digital healthcare domain
Understanding of data standards and clinical terminology implementations in Australia, the barriers and opportunities of existing and future implementations
Experience in stakeholder management, including consultation and facilitation of user groups
Experience in planning and facilitating small to large workshops
Proven negotiation, consultation, facilitation and effective written and oral communication skills for use in a complex project environment
Demonstrated ability to deliver against contract obligations and client expectations
Experience working with clinical peak bodies, clinical software industry and government agencies

What we offer:

Up to 15.4% superannuation
Flexible work arrangements
Range of leave entitlements
Career development opportunities

Additional Information:

Job Posted:
September 04, 2025

Expiration:
September 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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NCTS Implementation and Engagement Lead

CSIRO

Location:Australia, Sydney or Brisbane

Category:IT - Administration

Contract Type:Employment contract