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Rullion Logo Rullion · Quality Control

Ncr Facilitator

United Kingdom, Bridgwater, Somerset · Job Posted January 21, 2026
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Job Description

The role of the NCR Facilitator is to expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH). The role is to monitor several contracts to ensure that stakeholders in the process complete their activities within predetermined action and escalation time frames.

Job Responsibility

  • Expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH)
  • Monitor several contracts to ensure that stakeholders in the process complete their activities within predetermined action and escalation time frames
  • Attend the NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary
  • Producing Daily, weekly, monthly, and ad-hoc reporting to provide updates to stakeholders and senior management
  • Support the organisation and running of Quality Exceptions Panels
  • Liaising between the Multi-Disciplinary Team, Suppliers, and CCIS admin to expedite any CCIS (PLM) tool technical Issues
  • In charge of implementation and monitoring the NCR status report within their allocated Contracts
  • Production / Analysis of reports NCR KPI to NCR Facilitation Lead and other stakeholders
  • As required, support NCR stakeholders to manage NCR process in a timely manner
  • Ensuring all Non-Conformance processing tool/s and the management process issues are captured, monitored, and addressed
  • Expedite stakeholders to meet contractual obligations in terms of responses
  • Adhere to the 21 day procedure target for manufacturing NCRs and 28 days for site NCRs, to provide a response to the contractor
  • Tool enhancements, awareness & training, onboarding & issue support
  • Escalate as appropriate where the NCR management procedure is not respected
  • Supporting access Non-Conformance processing tool for all users
  • Supporting access to Non-Conformance processing tool training on MyLearningHub / MyCampus (for partners)
  • Support the development and continuous improvement of the (Non-Conformance processing tool including reporting and KPIs
  • Support the development and implementation of the new NCR management tool SWITCH
  • Drive the Trust agenda forward by ensuring that all decisions affecting customers meet the Trust Test, deliver the desired customer outcomes, and provide customers with the ability to make informed

Requirements

  • A Confident and articulate communicator able to prepare presentation material, and to persuade others, by drafting a common action plan and following its implementation
  • Experience of interfacing with project teams, supply chain organisations and independent third parties
  • Organising, leading and presenting meetings
  • Minute taking
  • Progress analysis, preparing reports, and making recommendations
  • The ability to build effective relationships with internal and external stakeholders
  • A team player who recognises how their position impacts and influences others
  • Pro-active and flexible, being prepared to plan and work on own initiative
  • Fluent in English
  • Hybrid working - To be able to work between Home, HPC site and EDF offices (UK & France)
  • Experience of proposing and implementing a variety of quality related solutions
  • Problem-solving: Experience of interaction and resolving issues with a wide range of stakeholders in a multi-cultural environment
  • Continuous improvement

Nice to have

  • Technical / Engineering industry background but not specifically Nuclear
  • A clear and accurate understanding of quality management systems
  • IT skills e.g. Microsoft Suite (Excel, Word, Power Point, Outlook, Teams, etc.), Power BI
  • Networking/ network building
  • French language
  • A current valid Driving licence
  • Experience in Nuclear
  • Experience in Non-conformance Management process
  • Experience of Contract Management of Supply Chain/suppliers

What we offer

  • Be Part of History: Work on the UK's first new nuclear power station in a generation
  • Scale & Impact: Over 22,000 workers contributing to a £36 billion project that supports 70,000+ UK jobs
  • Net Zero Future: Contribute to a project essential to Britain's low-carbon energy transformation
  • Career Development: Work in a multi-disciplinary environment with exposure to high-level planning and world-class logistics operations
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