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Nayuu Outlet Manager

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Four Seasons

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Location:
Vietnam , Dien Ban, Quảng Nam

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

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Job Description:

This role leads the beverage program and the primary responsibilities for this position are to curate a relevant beverage program and ensure our guests experience the highest level of service that is reflective of a luxurious Four Seasons experience.

Job Responsibility:

  • Develop and implement innovative beverage programs that reflect current trends, guest preferences, and the resort's luxury standards
  • Curate and manage a diverse wine list, cocktail menu, and non-alcoholic options that enhance the resort's dining and leisure experiences
  • Oversee seasonal updates to beverage offerings and ensure consistent quality and creativity
  • Lead, motivate, and mentor a team of beverage managers, bartenders, sommeliers, and support staff
  • Create an engaging and educational environment, offering training on product knowledge, customer service, and drink preparation
  • Foster teamwork and promote a positive, high-energy atmosphere that motivates staff to provide outstanding service
  • Maintain the highest standards of guest service, ensuring all beverage-related experiences meet the resort's exceptional standards of quality and luxury
  • Engage with guests to personalize their beverage experiences, recommend specialty drinks, and handle any feedback or concerns promptly
  • Manage beverage inventory, ordering, and supplier relationships to ensure efficient cost control and minimize waste
  • Collaborate with the Director of Food & Beverage, Executive Chef, and other resort departments to integrate beverages seamlessly into dining experiences
  • Stay up to date with industry trends, and implement innovative beverage concepts to keep the resort's offerings fresh and exciting
  • Plan and execute special events, tastings, and promotions to enhance guest experiences and drive revenue
  • Develop and manage the beverage department's budget, ensuring profitability while maintaining quality and guest satisfaction
  • Monitor key performance metrics such as beverage cost percentage, labor costs, and revenue targets to ensure financial objectives are met
  • Oversee the maintenance and cleanliness of bars, beverage storage areas, and equipment
  • Ensure compliance with all legal and safety regulations related to alcohol service

Requirements:

  • In-depth knowledge of beverage menus, sequences of service, wine products and service
  • Extensive experience (5+ years) in managing beverage operations in a luxury hotel or high-end restaurant setting
  • Strong understanding of beverage trends, mixology, and wine knowledge, along with a passion for innovation
  • Business connection in Dubai Bar industry (50thBest, Brand ambassador, influential Bartender….)
  • Proven track record in driving revenue growth and profitability in a competitive market
  • Excellent leadership, communication, and problem-solving skills, with the ability to work collaboratively in a multicultural environment
  • Vietnamese nationality is given priority (due to visa restrictions)
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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