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National Quality Framework Administrator

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Camp Australia

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Location:
Australia , Melbourne

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As an National Quality Framework Administrator, you will provide critical administrative support to the Service Support Manager and the broader operations team. You will help ensure our organisation meets all operational and regulatory requirements while supporting projects and initiatives that enhance service delivery.

Job Responsibility:

  • Provide administrative support to the Service Support team, ensuring timely completion of operational tasks
  • Coach and mentor the Operations team on regulatory documentation, including notifications, non-compliances, and Quality Improvement Plans
  • Review, submit, and manage regulatory reports and evidence through relevant authority portals
  • Investigate incidents, initiate corrective actions, and maintain compliance with the National Quality Framework and other legislation
  • Build and maintain positive relationships with regulators, partners, and internal stakeholders, while managing service documentation and supporting ongoing service excellence

Requirements:

  • 3+ years in operations or administrative roles, ideally within the childcare or related sectors
  • Previous experience with regulatory reporting systems such as PRODA or NQAITS is highly desirable
  • Advanced Microsoft Word, Excel, and PowerPoint
  • Experience with Power BI or similar BI tools
  • SQL knowledge is an advantage
  • Understanding of the NQAITS portal, MTOP, EYLF, and other Australian Curriculum or Approved Learning Frameworks
  • Proven ability to build strong relationships with internal and external stakeholders, influencing outcomes across diverse teams and priorities
What we offer:
  • A competitive salary package
  • Hybrid working arrangement
  • Wellbeing days and your birthday off
  • Flare Benefits for exclusive savings on fuel, groceries, tech, fashion, dining, entertainment, and more

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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