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National Operations Manager

14forty.co.uk Logo

14forty

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Location:
United Kingdom , National

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Contract Type:
Not provided

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Salary:

50000.00 GBP / Year

Job Description:

We are looking for a National Operations Manager to take responsibility for a portfolio of client contracts across the UK. In this pivotal role, you’ll provide strategic and operational leadership across multiple catering sites, ensuring exceptional standards, strong financial performance, and long-term client partnerships.

Job Responsibility:

  • Directing operations across a varied portfolio of catering contracts nationwide, ensuring consistency, quality, and efficiency
  • Leading, coaching, and supporting Unit Managers to achieve operational excellence across all locations
  • Creating a culture of engagement, accountability, and continuous improvement within your teams
  • Overseeing recruitment and workforce planning to ensure sites are resourced effectively
  • Developing strong, collaborative relationships with clients, acting as a senior point of contact and trusted advisor
  • Delivering against contractual obligations while improving profitability, service standards, and client retention
  • Managing full P&L accountability including budgeting, forecasting, and cost management
  • Maintaining high standards in food quality, health & safety, compliance, and sustainability
  • Supporting new contract mobilisations and contributing to tender submissions and business development activity
  • Embedding best practice across people management, operational compliance, and service innovation

Requirements:

  • Proven experience in a regional or national multi-site operations role within contract catering
  • Strong commercial acumen with demonstrable experience managing budgets and financial performance across multiple contracts
  • A confident leader who motivates and develops teams to deliver measurable results
  • Excellent interpersonal skills, with the ability to manage complex conversations professionally and constructively
  • Analytical thinker, comfortable using performance data to inform strategic decisions
  • Flexibility to travel extensively across the UK
  • A genuine enthusiasm for food, people development, and delivering exceptional customer experiences

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Job Link Share:

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