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National Director - Patient Access

United States, Los Angeles Employment contract 206734.45 - 279699.55 USD / Year · Job Posted June 15, 2026
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Job Responsibility

  • Foster a culture of accountability, excellence, and inclusivity
  • Oversee hiring, onboarding, training, performance management, and succession planning
  • Ensure competencies in field-based reimbursement, buy-and-bill, patient onboarding, case management, and strategic account leadership
  • Drive the national patient access strategy across specialty medications
  • Align and oversee operations in partnership with cross-functional stakeholders
  • Ensure rapid and seamless patient onboarding, benefit verification, prior authorization support, denials/appeals resolution, and affordability assistance
  • Partner with Brand Planning, Sales, Medical Affairs, and Trade to ensure aligned communication and tactical coordination
  • Serve as the Lead representing access priorities in brand planning and execution
  • Align with Field Sales leadership to streamline pull-through initiatives and provide insights to optimize provider engagement
  • Maintain oversight of all patient services KPIs, including speed-to-therapy, time-to-fill, adherence, and hub/SP operational metrics
  • Report on trends in reimbursement, provider readiness, patient adjudication status, and impact of open enrollment efforts
  • Provide insights and recommendations to senior leadership based on real-time field data, vendor performance, and operational risks

Requirements

  • Doctorate degree and 4 years of Access and Reimbursement experience
  • Master's degree and 7 years of Access and Reimbursement experience
  • Bachelor's degree and 9 years of Access and Reimbursement experience

Nice to have

  • MBA or advanced degree preferred in Health Administration, Public Health, Business, or related field
  • 12 years of progressive experience in biopharmaceuticals, with 6 years in leadership roles across Patient Services, Market Access, or Field Reimbursement
  • Minimum 8 years of experience supporting infused or ultra-rare/orphan therapies
  • Demonstrated success in leading cross-functional teams, external vendor management, and field-based access initiatives
  • Deep understanding of provider billing, buy-and-bill reimbursement models, patient affordability programs, and access technologies
  • Proven experience influencing access strategies across the commercial and medical landscape
  • Excellent communication, stakeholder alignment, project management, and analytical capabilities
  • Travel up to 50–70%, including site/vendor visits, national meetings, and field ride-alongs

What we offer

  • Health and welfare plans for staff and eligible dependents
  • Financial plans with opportunities to save towards retirement or other goals
  • Work/life balance
  • Career development opportunities
  • Retirement and Savings Plan with generous company contributions
  • Group medical, dental and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program
  • Sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible

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