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We create live-event solutions that connect and inspire people around the world. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process. As we continue to expand, Encore is seeking individuals interested in a career in operations management or sales. Our National College Leadership Program typically starts in June or July. Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or sales manager role within our nationwide network of 2,100 venues including luxury hotels, casinos, and conference center properties.
Job Responsibility:
Observe daily floor activities and workflow of Technicians to ensure that all equipment and services are delivered on time, in good working condition, and as specified by clients and the hotel
Participate in and delegate tasks as appropriate
Provide operational support during events
Practice and execute the company sales process through advanced client contact
Learn to review quotes and provide recommendations for cost efficiencies in accordance with the company’s standard operating procedures
Solicit and secure business for Encore through a proactive, consultative sales approach
Improve and leverage the location and property’s market position and share
Provide outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties, and all vendors
Meet with customers to ensure that their needs are met and the equipment setup is working properly
Requirements:
College or University graduate preference for Media Production, Hospitality, Business/Management, Communications, Theater or related field
At least 1 year professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality preferred
Strong interest in a management career with the opportunity for advancement and promotion
Excellent communication, listening, and presentation skills
Effective leadership abilities and customer satisfaction focus
Technical aptitude demonstrated through interest and exposure to new technology
Ability to work at a hotel location within major metro markets
Willingness to relocate within Canada
Selected applicant should have valid visa to travel to the United States
Nice to have:
Prior experience in management, operations, technology and/or hospitality
What we offer:
comprehensive insurance options
generous PTO
company-matching 401(k)
base salary + bonus incentive upon placement
all the support and training you need to make an impact
career that’s packed with development opportunities, mobility, rewards, and an energizing and connected culture