National College Leadership Program

• Observe daily floor activities and workflow of Technicians to ensure that all equipment and services are delivered on time, in good working condition, and as specified by clients and the hotel
• Participate in and delegate tasks as appropriate
• Provide operational support during events
• Practice and execute the company sales process through advanced client contact
• Learn to review quotes and provide recommendations for cost efficiencies in accordance with the company’s standard operating procedures
• Solicit and secure business for Encore through a proactive, consultative sales approach
• Improve and leverage the location and property’s market position and share
• Provide outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties, and all vendors
• Meet with customers to ensure that their needs are met and the equipment setup is working properly

• College or University graduate preference for Media Production, Hospitality, Business/Management, Communications, Theater or related field
• At least 1 year professional work experience or a combination of employment/internships. Prior experience in management, operations, technology and/or hospitality preferred
• Strong interest in a management career with the opportunity for advancement and promotion
• Excellent communication, listening, and presentation skills
• Effective leadership abilities and customer satisfaction focus
• Technical aptitude demonstrated through interest and exposure to new technology
• Ability to work at a hotel location within major metro markets
• Willingness to relocate within Canada
• Selected applicant should have valid visa to travel to the United States

Prior experience in management, operations, technology and/or hospitality

• comprehensive insurance options
• generous PTO
• company-matching 401(k)
• base salary + bonus incentive upon placement
• all the support and training you need to make an impact
• career that’s packed with development opportunities, mobility, rewards, and an energizing and connected culture