National Accounts Account Manager, CVS Health

CVS Health

Location:
United States, Sacramento

Category:
Sales

Contract Type:
Employment contract

Salary:

46988.00 - 112200.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Develops complex account plans and strategies to maximize customer relationships, mitigate risks, and achieve superior customer service
Conducts routine business reviews with clients, identifying areas for improvement, and making recommendations to optimize account outcomes
Collaborates with internal stakeholders, such as operations, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience
Implements proactive account management and customer support, addressing client inquiries, resolving issues, and ensuring a smooth and positive client experience
Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success

Requirements:

1-3 years experience working with National Account customers
Adept at execution and delivery (planning, delivering, and supporting) skills
Adept at problem solving and decision making skills
Adept at collaboration and teamwork
Proficiency in Microsoft Office, Excel, TEAMs and PowerPoint
Health Insurance license (or must obtain within 90 days of hire)
Ability to travel 10-15% nationally
Strong communication skills, verbal and written

Nice to have:

Aetna system and/or product knowledge a plus
Comfortable in conducting formal or informal presentations
Strong organizational and time management skills

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
June 14, 2025

Expiration:
June 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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National Accounts Account Manager