National Account Manager Job at 360 Resourcing Solutions (Coventry)

National Account Manager

360 Resourcing Solutions

Location:
United Kingdom , Coventry

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

End to end account management of the relationship with accounts, based on sound commercial input and superb service. To develop relationships at all levels within the accounts and with their client(s) as appropriate. Deliver sales and margin across the Group, with close management of debt, robust store development and implementation of business initiatives, achieved through effective influencing and a strong personal brand. Fully accountable for the delivery of all KPIs and comms/engagement with the Group.

Job Responsibility:

Achieve set sales plans and implement strategies to grow the sector sales in accordance with targets
Understand the drivers of margin rate within the business, (by store and category). Develop strategy for improvements in line with sector requirements
Accountable for overseeing the necessary management of debt is undertaken in conjunction with the appropriate support functions
Induction and integration of new stores in accordance with set standards to ensure a professional and supportive on-boarding experience
Ensure key accounts are serviced and supported with a range of tailored support, including appropriate commercial reviews which focus on sales, profit, loyalty, operating standards, investment & development, community, growth opportunities, succession / exit and income via Costcutter (rebates, loyalty payments etc)
Fully accountable for the end-to-end ownership and resolution of issues, proposals, and escalated to Business Development Director only when necessary, and with a proposed solution
Delivery of business initiatives in accordance with set timescales ensuring full ownership, commitment and right first-time implementation
Identify opportunities for capital expenditure and development with the Group, working closely with the development team to ensure a strong conversion rate
To provide timely updates to line manager on segment activities completed and proposed, for Monthly and Quarterly updates to the Senior Team
To attend relevant sector/operational team meetings to present CSG strategy updates / activities (team forums)
To liaise with key segment central contact to obtain Monthly reports, review data and develop strategy to grow sales and profitability
Set clear, challenging targets and manage any Direct Reports to ensure they are achieved
Drive a team culture of support and continual improvement, and behaviour in line with the company values
Inspire, coach, motivate and mentor any Direct Reports by sharing experience and knowledge to support their development
Fully utilise appropriate performance management processes including PDR’s, career progression, personal development plans and, where required, the management of under-performance in a timely manner
Manage necessary people processes / controls including whereabouts, mileage, health & safety, absence, discipline, grievance

Requirements:

Strong commercial understanding of Symbol Group industry including competitor market activity and market trends
Ability to understand a profit and loss account and understand commercial and financial information
Ability to spot opportunities for growth and development
A detailed eye for retailing standards and the ability to influence member compliance
Full detailed knowledge of CPOS/EPOS including interrogation of data and ability to support the retailers with use of same
Outstanding presenting and influencing skills
A confident, driven and enthusiastic self-starter
Ability to prioritise and strike a balance between proactive & reactive
Ability to build exceptional relationships with internal and external stakeholders at all levels
Effective time management
Ability to work across a wider team of peers, sharing best practice, networking and supporting each other’s challenges
All behaviour displayed in line with the company values
Outstanding organisational skills with requests made centrally responded to within deadlines and returned in full

Additional Information:

Job Posted:
January 21, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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