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We are looking for a National Account Manager to join our Sales team and help drive commercial growth across a key customer portfolio. In this role, you will take ownership of your customer strategy, delivering sales and margin targets while building strong relationships across Buying, Category, Supply Chain, Commercial and Marketing functions. You will lead joint business planning, manage forecasting and investment, drive core range distribution, and use category and shopper insight to unlock sustainable growth across branded and own-label ranges.
Job Responsibility:
Deliver supplier objectives through effective Joint Business Plans (JBPs)
Develop a deep understanding of customer KPIs, formats, strategies and the competitive landscape
Own and execute the customer strategy, aligned to volume, value and margin targets
Lead collaborative forecasting for volume and value, working closely with supply chain and internal teams
Build commercial models and long-term customer plans, analysing investment, ROI and performance
Manage customer investment, including invoices, claims, rebates and accruals
Influence range, space, distribution and promotional activity to drive growth
Track and interpret EPOS data to support insight-led decision making
Monitor competitor activity and provide clear, actionable insight
Prepare concise reports and recommendations for internal and external stakeholders
Ensure compliance with Good Distribution Practice (GDP) for medicines and medical devices where relevant
Requirements:
Results-focused with a proactive, initiative-driven mindset
Strong customer focus and stakeholder management skills
Excellent negotiation, communication and presentation skills
Category management experience
Solid forecasting and commercial modelling capability
Strong analytical skills with confidence using Excel and PowerPoint
Understanding of P&L ownership and key commercial levers
Highly organised, able to plan effectively and run productive meetings