National Account Manager Job at Office Angels (Peterlee)

National Account Manager

Office Angels

Location:
United Kingdom , Peterlee

Category:
Sales

Contract Type:
Not provided

Salary:

45000.00 - 60000.00 GBP / Year

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Job Description:

Office Angels are recruiting on behalf of a well-established FMCG organisation for a National Account Manager to join their Commercial team. This is a commercially structured National Account Manager role, combining external customer ownership with strong internal commercial execution, data accuracy, and structured reporting. You will be responsible for managing key national retail and wholesale accounts, delivering profitable growth, and leading senior-level commercial discussions, while also operating within a highly structured internal environment where accurate data, forecasting, and commercial reporting are critical to success.

Job Responsibility:

Manage and develop key national retail and wholesale customer relationships
Act as the main commercial contact for assigned accounts
Build and maintain long-term strategic partnerships
Lead external commercial discussions including pricing, CPI challenges, service issues, and trading performance
Negotiate trading terms and customer agreements within internal governance frameworks
Deliver profitable growth across assigned accounts
Represent the business in senior customer meetings and negotiations
Maintain accurate and up-to-date customer and account data within CRM systems
Use Excel and reporting tools to analyse sales performance, margin, and trends
Produce regular commercial reporting to support decision-making
Support forecasting and demand planning processes
Ensure high standards of data accuracy, consistency, and governance across all systems
Develop and deliver Joint Business Plans (JBPs) with key customers
Identify growth opportunities across distribution, NPD, and promotional activity
Monitor account performance against revenue, volume, and margin targets

Requirements:

Proven experience in National Account Management or key account roles within FMCG / retail / wholesale
Strong commercial acumen (pricing, margin, trade spend)
Confident managing senior customer negotiations and CPI discussions
Strong analytical skills with advanced Excel capability
Experience using CRM systems as part of day-to-day account management
Ability to interpret data and translate insight into action
Strong communication and stakeholder management skills
Experience working within structured, process-driven commercial environments

What we offer:

5% bonus
Pool car available on-site
Mileage for business travel using own vehicle reimbursed in line with company policy

Additional Information:

Job Posted:
April 23, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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