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DCS Group (UK) Ltd Logo DCS Group (UK) Ltd · Sales

National Account Manager

United Kingdom, Banbury · Job Posted January 01, 2026
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Job Description

At DCS Group, we partner with some of the world’s most recognised FMCG brands and work closely with major UK retailers. We combine the scale of a national business with the agility and values of a family-owned organisation. We are now looking for a National Account Manager to join our Sales team and help drive commercial growth across a key customer portfolio. As a National Account Manager, you will take full ownership of your customer strategy, delivering sales and margin targets while strengthening relationships across Buying, Category, Supply Chain, Commercial and Marketing functions. You will build and manage accurate volume and value forecasts, lead joint business planning, drive core range distribution and use category and shopper insight to support growth. The role also involves managing customer investment, modelling long-term plans, analysing ROI and using EPOS data to identify opportunities.

Job Responsibility

  • Deliver supplier objectives through effective joint business plans
  • Develop strong customer understanding across KPIs, formats, strategy and the competitive landscape
  • Own and implement the customer strategy
  • Lead collaborative forecasting for volume and value
  • Build commercial models and long-term customer plans, analysing investment and return
  • Manage customer investment, invoices, claims, rebates and accruals
  • Influence range, space and distribution
  • Track and interpret EPOS data to support decision making
  • Monitor competitor activity and provide insight
  • Prepare clear reports for internal and external stakeholders
  • Ensure all activities relating to medicines or medical devices meet GDP requirements

Requirements

  • Results focused with initiative and a proactive mindset
  • Strong customer focus and first-rate stakeholder management
  • Excellent negotiation, communication and presenting skills
  • Category management experience
  • Solid forecasting and commercial modelling skills
  • Good analytical skills and confidence using Excel, PowerPoint and email
  • Understanding of P&L ownership and commercial levers
  • Strong planning and organisation, able to run effective meetings
  • A good standard of GCSE Maths and English is required
  • Strong commercial awareness
  • Confidence working with forecasts and financial models
  • Ability to influence at all levels

What we offer

  • Life cover
  • Pension
  • Medical cash plan
  • Cycle to Work scheme
  • Well-being initiatives
  • Staff shop
  • Regular social events
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