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At DCS Group, we partner with some of the world’s most recognised FMCG brands and work closely with major UK retailers. We combine the scale of a national business with the agility and values of a family-owned organisation. We are now looking for a National Account Manager to join our Sales team and help drive commercial growth across a key customer portfolio. As a National Account Manager, you will take full ownership of your customer strategy, delivering sales and margin targets while strengthening relationships across Buying, Category, Supply Chain, Commercial and Marketing functions. You will build and manage accurate volume and value forecasts, lead joint business planning, drive core range distribution and use category and shopper insight to support growth. The role also involves managing customer investment, modelling long-term plans, analysing ROI and using EPOS data to identify opportunities.
Job Responsibility:
Deliver supplier objectives through effective joint business plans
Develop strong customer understanding across KPIs, formats, strategy and the competitive landscape
Own and implement the customer strategy
Lead collaborative forecasting for volume and value
Build commercial models and long-term customer plans, analysing investment and return
Manage customer investment, invoices, claims, rebates and accruals
Influence range, space and distribution
Track and interpret EPOS data to support decision making
Monitor competitor activity and provide insight
Prepare clear reports for internal and external stakeholders
Ensure all activities relating to medicines or medical devices meet GDP requirements
Requirements:
Results focused with initiative and a proactive mindset
Strong customer focus and first-rate stakeholder management
Excellent negotiation, communication and presenting skills
Category management experience
Solid forecasting and commercial modelling skills
Good analytical skills and confidence using Excel, PowerPoint and email
Understanding of P&L ownership and commercial levers
Strong planning and organisation, able to run effective meetings
A good standard of GCSE Maths and English is required
Strong commercial awareness
Confidence working with forecasts and financial models
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