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National Account Manager

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Office Angels

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Location:
United Kingdom , Peterlee

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Category:
Sales

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Contract Type:
Not provided

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Salary:

45000.00 - 60000.00 GBP / Year
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Job Description:

We're supporting a growing commercial organisation in Peterlee to appoint a National Account Manager who will take ownership of key national customers and drive profitable, sustainable growth. This is a high-impact role sitting within the Commercial function and reporting directly to the Commercial Controller.

Job Responsibility:

  • Owning and developing strong relationships with key national retail and wholesale customers
  • Leading annual commercial negotiations including pricing, terms, and promotional agreements
  • Acting as the primary commercial contact for category reviews and supply collaboration
  • Building and delivering annual Joint Business Plans (JBPs) aligned to company strategy
  • Managing full P&L accountability for assigned accounts (revenue, margin, volume & trade spend)
  • Identifying growth opportunities through distribution expansion, NPD launches, and promotions
  • Using sales data, customer insight, and market trends to inform strategic decisions
  • Delivering accurate demand forecasts in collaboration with supply chain
  • Monitoring trade spend to ensure strong ROI across promotional activity
  • Working closely with Marketing, Finance, Category, and Supply Chain teams
  • Leading internal account reviews and presenting performance updates, risks, and opportunities
  • Supporting innovation and product development with clear customer insight
  • Ensuring commercial agreements are effectively executed in-store and online
  • Monitoring compliance with agreed terms and resolving issues quickly
  • Driving excellence in activation, pricing accuracy, and customer engagement

Requirements:

  • Proven experience managing national retail or wholesale accounts
  • Strong commercial acumen with full P&L ownership
  • Experience delivering Joint Business Plans and leading annual negotiations
  • Advanced negotiation and value-based selling capability
  • Strong forecasting and budgeting experience
  • Confidence presenting to and influencing senior stakeholders
  • A data-driven approach, ideally with CRM and sales analytics experience
  • Excellent communication and reporting skills
  • Experience in senior sales leadership roles (e.g., National Sales Manager, Regional Sales Manager, Head of Sales) is highly advantageous
  • A degree in Business, Marketing, Management or similar is desirable, though equivalent commercial experience will be considered
What we offer:
  • 5% performance bonus
  • 25 days holiday + bank holidays
  • Statutory pension scheme
  • Free on-site parking
  • Supportive, collaborative working environment with a focus on development and wellbeing

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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