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Wilmar Logo Wilmar · Sales

National Account Manager

Australia, Yarraville · Job Posted April 24, 2026

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Job Description

Join Sugar Australia & Wilmar Ingredients as a National Account Manager based at our Yarraville VIC head office. This permanent, full-time role is ideal for someone with strong B2B account management experience in the food & beverage or manufacturing sectors, who enjoys building lasting customer relationships while delivering strong commercial outcomes. Reporting to the Regional Sales Manager, you’ll be responsible for leading a diverse customer portfolio and driving retention, growth, and new business development across Sugar Australia, Wilmar Ingredients and Goodman Fielder ingredients.

Job Responsibility

  • Managing a portfolio of national and strategic customer accounts to retain and grow revenue profitably
  • Working with us to develop and implement customer and product plans aligned to budgeted sales and margin targets
  • Identifying and converting new business opportunities across food, beverage, cosmetic and pharmaceutical markets
  • Actively managing pricing, margins and contracts to support sustainable commercial outcomes
  • Sharing accurate sales forecasts and market intelligence to support commercial business decisions
  • Building strong relationships with customer stakeholders across purchasing, R&D, and production
  • Keeping all customer activity, pricing and contracts accurate and up to date in Salesforce and SAP
  • Partnering with logistics, supply chain and quality teams to ensure continuity of supply and timely issue resolution
  • Representing the business at relevant industry meetings, trade associations and conferences

Requirements

  • Tertiary qualification in Business, Commerce, or a related discipline with demonstrated Key Account Management experience
  • 3+ years’ experience in B2B sales within the Australian food, beverage or manufacturing sectors
  • A proven ability to win new business and profitably grow existing accounts
  • Experience managing direct customer relationships and complex pricing arrangements
  • Confidence using CRM systems such as Salesforce and ERP platforms such as SAP
  • Experience supporting NPD, innovation, or market development with customers
  • Strong commercial and financial acumen
  • Strong communication skills and the ability to build trust with customers and internal stakeholders
  • A solutions-focused mindset with strong attention to detail
  • A collaborative style and commitment to working as part of a national and cross-business team

What we offer

  • Competitive salary and benefits package
  • On-site parking
  • Exclusive corporate discounts
  • Health and wellbeing programs
  • Regular social events
  • Employee recognition initiatives
  • Ongoing learning and career development opportunities
  • A friendly and collaborative culture
  • Access to our extensive product library
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