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You will support the DCUK Contracts Managers, Property Services Head of Operations and Area Managers in account management of existing customers, carrying out regular account reviews focusing on customer satisfaction and potential pipeline of works. You will work closely with the DCUK Bids and Tenders Manager, ensuring tender opportunities are communicated and completed by the business. You will develop new customers utilising lapsed customer data, industry knowledge, with a focus on cross introductions from RIUK Account Managers across the other businesses.
Job Responsibility
Growth of new business to existing customers within the business (sales)
Growth of new customers (sales)
Customer satisfaction
Retention of existing customers
H and S compliance
Requirements
Internal and external influencing skills
Development and execution of new business development strategies
Building strategic relationships, both internally and externally
IT literate (MS Excel and PowerPoint in particular)
Presentation skills
Construction experience
Account management and negotiation experience preferred