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National Account Executive I

United States, Columbia Employment contract 100000.00 - 125000.00 USD / Year · Job Posted June 09, 2026
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Job Responsibility

  • Acts as a subject matter expert to internal stakeholders by consulting on complex strategies to optimize client satisfaction & retention
  • Builds and directs a complex relationship platform by identifying executive contacts within targeted consulting and brokerage firms
  • Builds, enhances, and maintains effective relationships with complex client organizations to ensure a high level of client satisfaction, retention & increase sales revenues & profitability
  • Collaborates with internal stakeholders on RFPs and go to market strategy
  • Develops a multifaceted understanding of existing/targeted client organizations
  • Develops and maintains collaborative relationships with internal stakeholders to achieve overall organizational objectives
  • Develops, maintains, and executes complex client relationship plans to ensure clients overall service needs are met
  • Identifies and resolves complex client issues/concerns in a timely manner
  • Identifies clients with retention risk and develops and executes complex plans to retain clients
  • Meets or exceeds all department targets for his/her assigned clients
  • Participates in financial services &/or insurance industry trade organization meetings to build and strengthen market presence
  • Provides feedback and intelligence to internal partners clients
  • Serves as a subject matter expert to internal/external stakeholders by leveraging an advanced understanding and expertise of our products, services & operational structure
  • Drives retention goals across assigned clients
  • Internally manages and partners with each operational area to ensure overall organization growth and success
  • Must be self-motivated and willing to have difficult conversations within and outside the organization to help guide and grow our business
  • Performs other related duties as required

Requirements

  • Bachelor's Degree in a related field
  • 2+ years experience in relationship management that directly aligns with the specific responsibilities for this position
  • Or an equivalent combination of education and experience
  • Licenses dependent upon product being supported with specified time frame (upon hire)

What we offer

  • medical, dental, and vision coverage
  • prescription drug coverage
  • health care flexible spending
  • dependent care flexible spending
  • Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
  • 401(k) plans
  • annual bonuses
  • opportunity to purchase company stock
  • 11 paid holidays
  • up to 20 days PTO
  • state-mandated sick leave (if eligible)

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