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National Account Director

14forty.co.uk Logo

14forty

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

90000.00 GBP / Year

Job Description:

At Gather & Gather, we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for an National Account Director to work with us on a wonderful B&I contract with 7 sites in Scotland, Sunbury, Milton Keynes, London and Pengbourne. This is a national position where you can be based anywhere with travel to sites required. This position is working Monday to Friday.

Job Responsibility:

  • Ensure that the client expectations of food and food service are consistently delivered
  • Proactively put forward proposals to develop the food and service across the estate
  • Work collaboratively with the food team and influence as required to ensure client requirements are met
  • Set clear expectations to the operation managers and site teams regarding food and service standards
  • Ongoing review of the service and food provided in sites, provide feedback to the operation and site management team
  • Develop and sustain strong working relationships with the clients
  • Participate in the monthly business review meetings with the clients and TFM clients
  • Ensure that excellent customer service is delivered throughout the portfolio
  • Actively gain customer feedback when present at any service and use the information to drive improvements
  • Working with the regional operations teams, ensure all sites achieve the financial targets in line with the company budget
  • Protect company income and facilitate financial organic growth where possible
  • If necessary, where budget is not being achieved support and lead the Operations and Site Managers to identify and implement a strategy
  • Produce financial reports where necessary – weekly and monthly
  • Working with the People Team drive the achievement of the Group L&D strategy, performance and talent agenda within the account
  • Set clear goals, targets and performance standards for direct report team

Requirements:

  • Prior experience of inspiring and leading remote and multi-site management teams
  • Ability to travel on a regular basis throughout the UK, overnight stays may be required
  • Management of fixed price and/or commercial contracts
  • Persuasive and articulate communicator
  • Excellent level of numeracy
  • Detailed understanding of a catering P&L
  • A passion for keeping up to date with what’s current in food & coffee
  • Innovative and commercially aware
  • Project management
What we offer:
  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Private medical eligibility
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • A holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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