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As a Nail Technician at Four Seasons, you will deliver exceptional nail care treatments, ensuring guests experience the highest level of luxury and relaxation. This role requires technical expertise, professionalism, and a guest focused approach to provide manicures, pedicures, and specialty nail treatments that align with Four Seasons’ world-class standards. You will also contribute to the overall spa experience by promoting services, products, and maintaining a pristine work environment
Job Responsibility:
Provide professional nail treatments, including manicures, pedicures, polish changes, paraffin dips, and specialty nail services
Deliver treatments with skill, proficiency, and a friendly demeanor, ensuring guests are informed and comfortable throughout their experience
Educate guests on proper nail care and recommend suitable retail products to enhance results
Begin treatments promptly at scheduled times and complete services within the designated time frames
Handle guest interactions with professionalism and warmth, accommodating individual needs and preferences
Promote all spa services, products, and programs to enhance the guest experience and encourage repeat visits
Provide personal, gracious, and attentive service to create memorable guest experiences
Maintain a clean, sanitized, and organized work area in compliance with industry hygiene standards
Prepare treatment areas with necessary supplies and ensure proper setup and breakdown for each appointment
Utilize the spa software program to manage appointments and maintain accurate records
Work harmoniously with colleagues and supervisors, supporting overall spa operations
Assist with reception duties, such as answering product inquiries and escorting guests to locker rooms
Support spa attendants by stocking, folding, and tidying locker rooms and guest areas as needed
Adhere to all safety procedures, local legislation, and Four Seasons’ standards of conduct
Requirements:
National certification or license as a Nail Technician
A minimum of 2 years of experience as a nail technician in a luxury spa or wellness setting
Proficiency in English, with excellent communication and interpersonal skills
Strong understanding of high-quality spa service experiences and nail care practices
Exceptional organizational skills, attention to detail, and a professional demeanor
High grooming standards and a passion for providing outstanding guest experiences
Punctuality and flexibility to meet guest and business need
What we offer:
Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals