Nail Technician Job at Casino Careersv (Wetumpka)

Job Description

The Nail Technician performs professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.

Job Responsibility

Arrives on time for scheduled shift, prompt with each appointment, and perform services within the appropriate time allotted for the service
Receives guests for their services on time and in a courteous and polite manner
Provides consistent and professional nail, hand, and foot treatments in accordance with spa protocols and accepted certification practices
Accurately perform nail, hand, and foot services as booked by the guest
Properly opens and closes each shift according to Standard Operating Procedures
Properly care for equipment and uses appropriate amounts of product to assist with cost controls
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Provides accurate and detailed descriptions of spa treatments, packages, services, treatment contraindications, facility features and hours of operation
Possesses complete knowledge and understands all services and products offered to actively promote services and promotions
Actively promotes home care programs, meeting retail sales goals
Maintains a working knowledge of the Company’s property, as well as special events on and near property, to advise guests of the same, whenever possible
Responds to guest requests, complaints or inquiries professionally, courteously and promptly
Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
Ensures a maximum level of guest service and satisfaction is achieved and maintained
Develops ability to work without constant direct supervision and remains at assigned post for extended periods of time
Performs preparation work, properly cleans and restocks room as required
Regularly attends, participates in and supports training and staff meetings for the Spa
Assist in all areas of the spa operation, including locker room and fitness center as needed or requested
Ensures confidentiality with respect to guest information
Communicates to management any and all occurrences involving staff or guests in the spa that require attention
Maintains a positive attitude and contribute to a quality work environment
Other duties and responsibilities as assigned

Requirements

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Currently hold and maintain a Cosmetology License or Nail Technician License from the states of Alabama, Florida, or Mississippi
Previous spa or salon experience
Must successfully pass job interview, including a guest service audition
Capable of adding, subtracting, multiplying, and dividing in all units of measure
Demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all times
Must be efficient, productive, and maintain an on-time schedule of appointments
Must have enthusiasm and possess excellent customer service skills
Enjoy working with people and possess a friendly personality
Be a team player
Must be able to lift, pull, push, and/or carry items weighing in excess of fifty (50) pounds
be able to stand and/or walk for entire shift
Excellent written and verbal communication and listening skills
Must be able to comprehend instructions furnished in oral, written, or diagram form
Must be able to work effectively in a fast paced, high volume environment
Ability to portray a calm and composed demeanor under stress
Must be able to operate standard office equipment – phones, computers, etc.
Willing to work odd and irregular hours including nights, weekends, and holidays
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

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