Nail Technician

• Perform nail care for guests based on their requests
• Keep guests informed of the treatment process and the explanation of retail items and products
• Practice and follow all California State Board regulations, including all sanitation and hygiene standards
• Prepare the work area with necessary supplies
• Assist in set-up, break down, and maintenance of Spa
• Accommodate special requests whenever possible
• resolve customer complaints
• Assist guests to appointments
• Retrieve linens from laundry and return used linen to laundry
• Maintain clean work areas
• Enforce Spa and Fitness rules and regulations
• Utilize reservation systems, maintenance tracking, and Guest Experience database
• Suggest services and provide recommendations
• Ensure compliance of daily, and opening/closing checklists
• Comply with Four Seasons’ Work Rules and Standards of Conduct
• Work harmoniously and professionally with co-workers and supervisors
• Assist in answering product and treatment questions
• Liaison/introduce guests to Spa service providers
• Follow proper payroll procedures
• Ensure safety procedures are followed
• Handle, store and utilize all chemicals properly and safely
• Perform other tasks and projects as assigned
• Assist with responsibilities and duties in the absence of or due to heavy volume in areas of Front Desk

• Current license from California Board of Barbering and Cosmetology
• At least three years’ experience in nail care, preferably in luxury environment
• Ability to multi-task in a high volume and demanding environment
• Strong problem solving skills, ability to handle difficult situations and guests
• Reading, writing and oral proficiency in the English language
• Outgoing personality and at ease with customers
• Valid US work authorization

Knowledge of Napa Valley and surrounding areas

• Competitive Salary & Benefits
• Excellent Training and Development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• 401k Retirement Plans