Mystery Shopping Operations Specialist Job at Formlabs GmbH (Budapest)

Sales Enablement Specialist

The Sales Enablement Specialist is responsible for leading the collaboration wit...

Location

United States , Bonita Springs

Salary:

85000.00 - 95000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in business, finance, or related field
Four years in a business analyst role
Multifamily or Senior Living experience a plus
Ability to communicate effectively in writing and verbally at all levels of the organization
Ability to read and interpret documents, including procedural manuals and training materials
Ability to write reports and correspondence communication
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute ratios, percentages, and comparisons to properly evaluate data
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations

Job Responsibility

Collect and analyze data to identify sales opportunities, assist with revenue driving strategies, and provide insight on market conditions
Analyze business results and work with the sales team and other departments (Marketing, Business Intelligence, Finance and Operations) to increase the prospect base, identify strengths and weaknesses in current business tactics, and provide suggestions for improvements, as necessary
Using established metrics, design and deliver predictive models for sales activities and move ins
Develop, evaluate, and improve methods of data collection and analysis
Prepare complex reports of metrics and analysis and communicate findings and recommendations to the appropriate stakeholders
Manage multiple projects to completion with minimal guidance and with collaboration across multiple disciplines
Identify opportunities and collaboratively develop solutions with the appropriate stakeholders
Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams
Partner with sales leadership to define and operationalize key Sales KPIs to build measurement and tracking tools to put data at the center of decision making
Create compelling presentations and effectively communicate findings on key trends, insights, and implications while aligning stakeholders on action plans

Fulltime

Customer Experience Audit Specialist

The Customer Experience Audit Specialist will support the end-to-end execution o...

Location

Hungary , Budapest

Salary:

Not provided

Formlabs GmbH

Expiration Date

Until further notice

Requirements

2+ years of experience in Marketing Operations, Customer Experience, or Project Coordination, preferably within a technical or B2B hardware environment
Ability to understand and discuss complex 3D printing technology to train shoppers effectively
High attention to detail with the ability to track multiple task ETAs and templates
Experience creating realistic professional personas and scenarios for technical sales audits
Ability to analyze audit scores to identify and bridge performance gaps

Job Responsibility

Coordinate the end-to-end delivery of annual mystery shopping audits across multiple continents and time zones
Source, onboard, and coordinate a global network of shoppers
Maintain operational infrastructure according to a defined quarterly roadmap
Apply grading systems to measure website accuracy and sales process performance
Manage AI-driven audit tools for reseller website checks and provide human oversight
Contribute to maintenance of the centralized Mystery Shopping Playbook
Track revenue-critical and accuracy issues
Support communication between Marketing and Customer Ops teams
Conduct excellent briefing and onboarding calls and day-to-day coordination for the shopper network

What we offer

Hybrid work
Catered lunch at the office 3 days per week
Private health insurance with Medicover (Blue package + hospital coverage)
A monthly or quarterly public transportation pass for Budapest
Shares in the company
Free beverages and snacks at the office
All You Can Move sports pass
Free 3D prints
An inclusive, dog-friendly office
Development opportunities both in-house and off-site

Assistant Store Manager

The Assistant Manager plays a key role in achieving store standards, they lead b...

Location

United Kingdom , Ashford

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Previous track record of supervisory or specialist roles within a premium or luxury brand
Previous people management experience
Effective communicator with the ability to cultivate belonging
Collaborate to win and recognize and celebrate the contributions and achievements of others
Courageous in giving feedback that promotes positive behavioral change
Adapt fast and work with pace
Energetic and inspire trust showing a clear presence on the shop floor
Approach all issues with a ‘can do’ approach and make informed decisions to find in store solutions

Job Responsibility

Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained
Identify opportunities to grow the business and improve performance through collaborating with others
Maintain corporate visual merchandising directives and standards for sales floor and back room
Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams
Partner with store management team to build on business opportunities and achieve company standards and objectives
Focus staff on the importance of quality relationships with internal and external customers
Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service
Complete daily/weekly store walkthroughs
evaluate product performance, pricing, staff service levels and inventory levels
Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business

What we offer

Competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates – both at home and at work

Fulltime

Assistant Store Manager

The Assistant Store Manager plays a key role in achieving store standards, leads...

Location

Netherlands , Roermond

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Previous track record of supervisory or specialist roles within a premium or luxury brand
Previous people management experience
Effective communication skills
Ability to collaborate and recognize contributions of others
Courage to give feedback that promotes positive behavioral change
Ability to adapt fast and work with pace
Energetic and inspiring presence on the shop floor
'Can do' approach to issues
Ability to make informed decisions to find in-store solutions

Job Responsibility

Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience
Ensure store is visually distinctive and impeccably maintained
Identify opportunities to grow business and improve performance through collaboration
Maintain corporate visual merchandising directives and standards
Partner with visual merchandising team for clear communication
Partner with store management team to achieve company standards and objectives
Focus staff on quality relationships with customers
Ensure accountability in building a repeat customer base
Complete daily/weekly store walkthroughs to evaluate product performance, pricing, service, and inventory
Communicate to Store Manager what is driving sales and develop strategies to maximize business

What we offer

Competitive and comprehensive benefits program
Protection, peace of mind and flexibility designed to support associates
Inclusive and diverse community with a strong sense of belonging
Commitment to compensating associates solely on job-related factors

Fulltime

Assistant Store Manager

Assistant Store Manager for Calvin Klein Jeans at Roermond Outlet. Role involves...

Location

Netherlands , Roermond

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Previous supervisory or specialist roles within a premium or luxury brand
Previous people management experience
Effective communicator with ability to cultivate belonging
Collaborative approach
Courageous in giving feedback that promotes positive behavioral change
Adapt fast and work with pace
Energetic and inspire trust showing clear presence on shop floor
Approach issues with 'can do' approach and make informed decisions to find in-store solutions

Job Responsibility

Lead store teams to generate sales, profit, minimize losses, and create best possible customer experience
Ensure store is visually distinctive and impeccably maintained
Identify opportunities to grow business and improve performance through collaboration
Maintain corporate visual merchandising directives and standards
Work with visual merchandising team to ensure clear communication
Partner with store management team to achieve company standards and objectives
Focus staff on importance of quality relationships with customers
Complete daily/weekly store walkthroughs
Communicate to Store Manager what is driving sales and develop strategies to maximize business
Analyze store level reports and create action plans

What we offer

Competitive and comprehensive benefits program
Protection, peace of mind and flexibility
Inclusive and diverse community with strong sense of belonging

Fulltime

Assistant Store Manager

The Assistant Manager plays a key role in achieving these standards, they lead b...

Location

Netherlands , Lelystad

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

You connect to consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand
You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements
You'll be an effective communicator with the ability to cultivate belonging
You collaborate to win and recognize and celebrate the contributions and achievements of others
You are courageous in giving feedback that promotes positive behavioral change
You adapt fast and work with pace
You are energetic and inspire trust showing a clear presence on the shop floor
You'll approach all issues with a ‘can do’ approach and make informed decisions to find in store solutions

Job Responsibility

Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained
Identify opportunities to grow the business and improve performance through collaborating with others
Maintain corporate visual merchandising directives and standards for sales floor and back room
Work alongside the visual merchandising team to ensure that there is clear communication and understanding between VM and store teams
Partner with store management team to build on business opportunities and achieve company standards and objectives
Focus staff on the importance of quality relationships with internal and external customers
Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service
Complete daily/weekly store walkthroughs
evaluate product performance, pricing, staff service levels and inventory levels
Communicate to the Store Manager what is driving sales and discuss any issues/priorities, in order to develop strategies to maximize business

What we offer

A competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work

Fulltime

Assistant Store Manager

The Assistant Manager plays a key role in achieving high standards, leads by exa...

Location

United Kingdom , London

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Previous track record of supervisory or specialist roles within a premium or luxury brand
Previous people management experience
Effective communicator with the ability to cultivate belonging
Collaborate to win and recognize and celebrate the contributions and achievements of others
Courageous in giving feedback that promotes positive behavioral change
Adapt fast and work with pace
Energetic and inspire trust showing a clear presence on the shop floor
Approach all issues with a ‘can do’ approach and make informed decisions to find in store solutions

Job Responsibility

Leading the store teams to generate sales, profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive and impeccably maintained
Identify opportunities to grow the business and improve performance through collaborating with others
Maintain corporate visual merchandising directives and standards for sales floor and back room
Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams
Partner with store management team to build on business opportunities and achieve company standards and objectives
Focus staff on the importance of quality relationships with internal and external customers
Ensure accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service
Complete daily/weekly store walkthroughs
evaluate product performance, pricing, staff service levels and inventory levels
Communicate to the Store Manager what is driving sales and discuss any issues/priorities, to develop strategies to maximize business

What we offer

Competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support associates both at home and at work

Fulltime

Assistant Store Manager

The Assistant Store Manager plays a key role in leading store teams to set the t...

Location

United Kingdom , Ashford

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Previous track record of supervisory or specialist roles within a premium or luxury brand
Previous people management experience
Effective communicator with the ability to cultivate belonging
Collaborative
Courageous in giving feedback that promotes positive behavioral change
Adaptable and works with pace
Energetic and inspires trust with a clear presence on the shop floor
Approach issues with a 'can do' approach
Ability to make informed decisions to find in-store solutions

Job Responsibility

Lead store teams to generate sales, profit, minimize losses, and create the best possible customer experience
Ensure store is visually distinctive and impeccably maintained
Identify opportunities to grow business and improve performance
Maintain corporate visual merchandising directives and standards
Work with visual merchandising team for clear communication
Partner with store management to achieve company standards
Focus staff on building quality customer relationships
Complete daily/weekly store walkthroughs to evaluate product, pricing, service, and inventory
Communicate sales drivers and issues to Store Manager
Analyze store reports and create action plans

What we offer

Competitive and comprehensive benefits program
Protection, peace of mind and flexibility designed to support associates
Inclusive and diverse community with a strong sense of belonging

Fulltime

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Mystery Shopping Operations Specialist

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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