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Senior subject matter expert responsible for leading the design, build, and delivery of complex, large-scale patient engagement solutions within Epic MyChart. This role owns initiatives end-to-end, enhances the digital patient experience, and aligns solutions with Epic Foundation principles and business objectives, while mentoring team members.
Job Responsibility:
Lead design and configuration of advanced MyChart features (scheduling, PROs, third-party integrations)
Manage full project lifecycle, ensuring delivery on time and within scope
Translate business needs into technical design
serve as key stakeholder contact
Facilitate design sessions and present to technical and non-technical audiences
Develop and oversee testing strategies for enhancements
Ensure adherence to Epic standards while delivering innovative solutions
Drive development of high-impact, patient-facing features
Mentor and support team members
Requirements:
8+ years of Epic MyChart experience with proven patient engagement impact
Expertise in complex patient-facing workflows
Strong communication, presentation, and stakeholder influence skills
Deep knowledge of HIPAA, privacy, and data security