Museum Exhibit Guide

• Conduct facility tours for clients, students, and prospective partners daily
• Works with staff to develop and maintain a service-oriented attitude
• Maintain processes and policies for exhibit operations
• Showcase technical proficiency with sponsored exhibit experiences
• Troubleshoot, maintain, and log any flight sim issues
• Management of all operational equipment related to sponsored exhibit
• Effectively communicate the story of the exhibit within the overall message of Area 21
• Other duties as assigned

• One year of museum exhibit experience
• Basic knowledge of aerospace and airplanes preferred
• Intermediate level of understanding computers, simulators, and related IT equipment
• Experience with customer service and guest relations
• Demonstrated experience working collaboratively and professionally under pressure while sustaining a high level of attention to detail
• Strong communication, customer service and interpersonal skills
• Ability to work independently and under pressure while prioritizing multiple projects with competing deadlines
• Demonstrated flexibility and ability to work well with educators, business leaders, students and guests of all ages
• Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized
• Excellent service & communication skills
• Willingness to work the hours required to fulfill the commitments of the role which include after-hours and weekend special events
• Must pass background and credit check
• Daily use of computer, telephone, copier and/or fax machine
• Must be able to lift/carry, bend/reach, and have the stamina for possible long hours of standing/walking

Bilingual speaking preferred but not required