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Performs complex (journey-level) consultative services and technical assistance work. Work involves assisting utilities across the state with their water loss audits, water loss audit validations, or water conservation plans and annual reports and providing training on completing and submitting audits, plans, and annual reports. Reviews and analyzes the water loss audits or water conservation plans and annual reports for data errors and statutory and loans applications requirements. Provides technical assistance to all stakeholders and supports activities of the Municipal Water Conservation Department. May train others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Municipal Water Conservation Department Manager.
Job Responsibility
Serves as primary support staff members for water loss or water conservation plans and annual reports
Reviews municipal water conservation plans and annual reports for utilities
Conducts water loss audit reviews and validations for utilities
Analyzes water loss audits or water conservation plans and annual reports for data errors and fixes them
Reaches out and meets with utilities to discuss their water loss audits and validations or water conservation plans and annual reports
Provides technical assistance and training to water utilities on how to complete and submit a water loss audit or water conservation plan and annual report
Follows process documents for water loss validation and completes and saves proper documentation
Prepares summary reports for water loss audit validations
Tracks and reports lessons learned for water loss validations conducted over the year
Uses Microsoft Bookings and Planner to manage and track water loss validations
Uses Microsoft Teams to conduct water loss validation meetings
Filters excel sheets to obtain water loss audit submittals
Completes summaries of water conservation plans for TWDB loan applications
Calculates water loss thresholds and completes water loss documentation for TWDB loan applications
Maintains and updates process documents relating to conducting validation of water loss audits and reviews of water loss thresholds, waiver requests, water conservation plans and annual reports
Proficient with the online application used by utilities to submit audits, plans, and reports
Recommend improvements to the online application based on user and stakeholder input
Completes user authorized testing for application enhancements and new year setup
Maintains inventory of leak detection equipment including tracking units loaned to water utilities
Maintains confidential and sensitive information
Ensures individual and team files (electronic and hard versions are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule
Maintains require certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses
May be required to operate a state or personal vehicle for business purposes
Performs other duties as assigned
Requirements
Graduation from an accredited four-year college or university with a bachelor’s degree in Water Resources, Environmental Science, Natural Resources/Sciences, Engineering, Planning, or a related field
Three years of relevant work experience in water loss, water utility operations and processes, water conservation, conservation reporting or other areas related to the job duties
Relevant education and experience can be substituted for each other on a year-for-year basis
Nice to have
Graduate degree from an accredited college or university in Water Resources, Environmental Sciences, Natural Resources/Sciences, Engineering, Planning, or a related field
Experience with water loss and related terminology, calculations, and industry standards
Experience in best management practices related to water conservation and water loss
Experience in water loss audits, water loss validation and related reporting requirements in in Texas and other states
Experience in water utility operations and processes, and conservation reporting
Experience in preparing, writing, and editing reports
Experience in data analysis and reporting, both verbally and in writing
Experience in public speaking, customer service, and stakeholder interaction