This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Multinational Solutions are at the core of AXA XL’s strategy. Claims for Multinational Solutions are managed either within local claims teams or by AXA XL’s Network Partners. The AXA XL Claims Network Partner Hub is responsible for the management of these Network Partners and associated claims. This is a regulated role under the Central Bank of Ireland’s Fitness and Probity regime.
Job Responsibility:
Managing a Portfolio of Multinational Network Partners: Proactively manage the performance of the Network Partners within your areas
Manage / deal with approval requests for any claims over the Network Partners authority
Collaborate closely with Claim Managers and Practice Leaders to achieve optimum file outcome, determine if / which external vendors to engage, and establish strategic plan with vendor, identify Large Losses and take all appropriate steps to achieve the best outcome for the client and AXA XL
Implement best practices and operational policies to improve efficiency and governance
Support Global MNS Claims Function with annual NP risk assessments
Support Global MS Claims Function with the annual Network Partner risk assessments
Where needed, participate in Network Partner surveys, virtual visits, and global NP governance/engagement meetings
Support a client service-oriented culture by timely remediating service quality or operational issues across the organisation
Support and enhance collaboration between the Network Partner hubs and the producing offices
Collaborate with a wide range of stakeholders, both within and outside of claims
Where required collaborate with relevant Network Partner Management Centre and MNS Global Functions for overall Network Partner relationship management
Requirements:
Experience handling a variety of P&C, Specialty claims of differing values in different jurisdictions
Excellent English skills and Spanish, written and oral (other languages will be a plus)
Proven ability working cross functionally with multiple stakeholders demonstrating excellent engagement and communication skills
Driven and results orientated, with the ability to deliver results against program milestones
Ability to communicate in a collaborative and client focused manner
Eagerness to learn, develop and grow within a professional claims team
Ability to work in a multicultural and complex environment
What we offer:
Inclusion
Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
Total Rewards program covering health, wellbeing, lifestyle and financial security
Competitive compensation and personalized, inclusive benefits
Sustainability strategy
AXA Hearts in Action programs: Matching Gifts program, Volunteering Leave, Global Day of Giving