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Multilingual Customer Success Expert

United Kingdom, Kingston upon Thames Employment contract 30000.00 GBP / Year · Job Posted December 23, 2025
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Job Description

Foundever® will have some exciting opportunities arise over the next few months for multilingual Customer Success Experts to join us at our location in Kingston upon Thames. You’ll provide software and sales support to accountants, small business owners, and self-employed individuals using a leading accounting software product across the UK, in both English and another language (Italian, Spanish, French, or German). Your role will be pivotal in delivering an outstanding customer experience for users of our Client's platform.

Job Responsibility

  • Provide software and sales support to accountants, small business owners, and self-employed individuals using a leading accounting software product
  • Deliver an outstanding customer experience
  • Empower customers to use their suite of online products optimally
  • Become a customer ambassador passionate about creating a uniquely positive experience while eliminating customer friction

Requirements

  • Fluent in English and either Italian, Spanish, French, or German
  • Customer-obsessed
  • Growth-oriented
  • Excellent communicator
  • Active listener
  • Problem solver
  • Adaptability
  • Team player

Nice to have

Existing understanding of accounting software

What we offer

  • Salary advance scheme
  • Employee rewards platform
  • Hybrid working opportunities
  • 4 weeks fully paid training

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