Multilingual Customer Experience Consultant Job at 360 Resourcing Solutions (Ringwood)

French Speaking Customer Service Representative

Foundever is looking for a French Speaking Customer Service Representative to jo...

Location

United Kingdom , UK Wide, Work at Home

Salary:

24784.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Excellent communication skills (verbal and written) to a fluent standard of English and French, with an ability to personalise communications
Previous customer service experience in a contact centre is highly advantageous
Impeccable attention to detail and accuracy is needed at every level and aspect of the consumer journey
Strong organisational skills with the ability to prioritise tasks
Good computer literacy with working knowledge of Microsoft Office
Minimum typing speed of 20 words-per-minute (WPM) on a computer keyboard
Ability to remain calm in challenging situations, work on your own initiative, and under pressure to achieve deadlines
Ability to work flexibility as part of a wider team, seeing the bigger picture and recognising its impact on the customer experience
Self motivated and proactive, must be prepared to investigate and liaise with internal and external operations to resolve cases.

Job Responsibility

Deliver professional, timely, and accurate support for our client
Using telephone and email, effectively use excellent customer service skills to deliver friendly and knowledgeable product information to end users
Advise customers on procedures to give the best resolution
Work as part of a multilingual team, using French and English language skills to support customers
Respond to enquiries by phone and email in both French and English, ensuring care and efficiency and within given timescales
Develop and maintain full knowledge of Client products and services
Take responsibility to investigate or escalate to a senior member of staff as required
Ensure that cases and calls are logged in accordance with Client and Foundever guidelines and procedures
Consult product manuals and knowledge bases, advising customers of appropriate options and solutions
Act as a representative for the company, providing first class support

What we offer

Employee recognition platform
progression opportunities
award-winning culture
electronic equipment provided
balanced work-life pattern with competitive salary
disability confident employer
inclusive work environment

Fulltime

Polish Speaking Customer Service Representative

Polish Speaking Customer Service Representative - Foundever®. Work from Home, UK...

Location

United Kingdom , Work from Home, UK-based only

Salary:

24784.50 GBP / Year

Foundever

Expiration Date

Until further notice

Requirements

Excellent communication skills (verbal and written) to a fluent standard of English and Polish, with an ability to personalise communications
Previous customer service experience in a contact centre is highly advantageous, however full training will be given
Impeccable attention to detail and accuracy is needed at every level and aspect of the consumer journey
Strong organisational skills with the ability to prioritise tasks
Good computer literacy with working knowledge of Microsoft Office
Minimum typing speed of 20 words-per-minute (WPM) on a computer keyboard
Ability to remain calm in challenging situations, work on your own initiative, and under pressure to achieve deadlines
Ability to work flexibility as part of a wider team, seeing the bigger picture and recognising its impact on the customer experience
Self motivated and proactive, must be prepared to investigate and liaise with internal and external operations to resolve cases.

Job Responsibility

deliver professional, timely, and accurate support for our client, Citibank Real Estate Services (RES)
using telephone and email, effectively use your excellent customer service skills to assist Citibank employees with their facilities related requests and advise them on procedure to give the best resolution
work as part of a multilingual team, using your Polish and English language skills to support customers
play an integral role in delivering a superior customer service experience through various channels
respond to enquiries by phone and email in both Polish and English, ensuring care and efficiency and within the given timescales
develop and maintain a full knowledge of Client products and services
take responsibility to investigate and track cases or escalate to a senior member of staff as required
ensure that cases and calls are logged in accordance with Client and Foundever® guidelines and procedures
consult product manuals and knowledge bases, advising customers of appropriate options and solutions
act as a representative for the company, providing first class support

What we offer

Employee recognition platform
progression opportunities
an award-winning culture

Fulltime

International Sales Representative

As an Exhibition Sales Representative, you’ll grow our business by building stro...

Location

Italy , Milan

Salary:

Not provided

RX Global

Expiration Date

Until further notice

Requirements

Confident communicator engaging senior and C-suite stakeholders with clear, persuasive value propositions
Emotionally intelligent relationship builder skilled at long-term client partnerships
Consultative sales expert adept at uncovering needs and designing tailored solutions
Strong written communicator, creating impactful proposals and presentations
Digitally fluent with advanced skills in Microsoft Office, CRM systems, LinkedIn, and AI tools like ChatGPT
Quick learner with strategic mindset, adaptable to changing market demands
Highly organised with strong time management and prioritisation skills
Multilingual skills: English mandatory, Spanish/French as a plus
Strong academic background with a high level of achievement
Degree or qualifications in International Business, Business Studies, or a related field (preferred but not essential)

Job Responsibility

Build and maintain strong relationships by identifying client value drivers and offering tailored solutions including exhibition space, sponsorships, digital tools, and branding
Proactively engage new and existing clients through a mix of calls, emails, social media, virtual and face-to-face meetings, and networking events
Travel to competitive events, internationally to find new prospects
Prepare personalised proposals linking client outcomes to solutions
Collaborate with show teams to develop bespoke value-led packages
Plan and run roadshows and client events to grow your network
Leverage AI, social media, and other tools to expand your client portfolio and secure strategic partnerships
Use market insights and trends to drive sales
Effectively utilize CRM systems to manage customer interactions, extract key insights, and create bespoke reports
Develop comprehensive sales plans demonstrating strong regional industry knowledge

Fulltime

Learning Delivery Partner, Outsourcing

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologie...

Location

United States , New York

Salary:

188173.00 - 204160.00 USD / Year

Subscription Renewals Representative

The Subscriptions Renewals Organization plays a critical role in Bentley’s overa...

Location

Ireland , Dublin

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

Minimum of 2+ years’ experience in Operations or Renewals within the IT industry
Fluency in English, Italian, and Spanish
Bachelor’s degree in a related field or equivalent professional experience (preferred)
Demonstrated success in meeting or exceeding revenue targets in subscription renewals or operations roles
Experience with Spanish tender contracts is advantageous
Results-oriented, self-motivated, and goal-driven, with a collaborative approach to delivering excellent customer service
Strong verbal and written communication skills
Ability to consult with customers and provide tailored, solution-oriented support
Solid understanding of sales operations processes, with experience using SAP or Workday (CRM and/or ERP)
Experience in a Software-as-a-Service (SaaS) environment is a plus

Job Responsibility

Maximize revenue within your assigned market while ensuring strong account retention by managing a portfolio of subscription renewals
Achieve quarterly and annual targets for retention and product expansion
Collaborate with Legal and Finance teams on Spanish tender contracts
Manage the end-to-end tender process, ensuring timely preparation, review, and submission of required documentation
Maintain a solid understanding of Bentley’s products across infrastructure sectors and server applications
Communicate and promote the value of Bentley SELECT and Open Access programs
Drive user retention by delivering and advocating subscription program services
Resolve subscription-related queries via phone, email, and other communication channels
Coordinate effectively across internal teams to fulfill subscription-related requests
Deliver a consistently high standard of customer service to your account base

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging, and colleague well-being through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world

Fulltime

Corporate Chef

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Netherlands

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Minimum 1-2 years of experience as a chef
Excellent communication and interpersonal skills, with the ability to work effectively in multicultural environments
Excellent proficiency in French and English
Flexibility and willingness to travel internationally (passport and driver’s license required)
Junior (2-5 years)

Job Responsibility

Welcoming visitors at the Company's Experience Hub
Preparing and serving lunches and buffets at internal events organized by Unox for its customers or employees
Organizing and conducting events aimed at promoting Unox-branded products
Providing after-sales consulting on the use of Unox-branded products
Participating in kitchen equipment and food industry international trade fairs

What we offer

Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Team building activities
Expense reimbursement

Fulltime

Senior Account Manager, Commercial Accounts - EMEA

In this senior individual contributor role, you will be responsible for managing...

Location

Ireland , Dublin

Salary:

Not provided

Vanta

Expiration Date

Until further notice

Requirements

5+ years of experience in Account Management, or Sales roles in B2B SaaS
Proven track record of consistently exceeding revenue targets (>100% attainment)
Experience managing complex, multi-year contracts and navigating enterprise procurement
Background in security, compliance, GRC, or related technical domains preferred
Strategic Thinking: Ability to develop and execute long-term account strategies
Commercial Acumen: Strong negotiation skills and proven ability to structure complex deals
Relationship Building: Executive presence with ability to build relationships at C-level
Product Knowledge: Ability to quickly become a subject matter expert on Vanta's platform and the compliance/security landscape
Consultative Approach: Skilled at discovery, identifying pain points, and positioning solutions
Data-Driven: Comfortable using metrics and analytics to drive decisions and demonstrate ROI

Job Responsibility

Own and exceed revenue targets for assigned book of business, including renewals, upsells, and expansion
Develop and execute strategic account plans to maximise customer lifetime value
Identify and close expansion opportunities across Vanta's product portfolio
Navigate complex procurement processes and multi-stakeholder sales cycles
Partner with Customer Success to ensure seamless customer experience and identify growth signals
Manage a portfolio of high-value strategic accounts across EMEA, including enterprise customers with complex organisational structures
Build and maintain executive-level relationships with C-suite and senior decision-makers
Conduct Quarterly Business Reviews (QBRs) and strategic planning sessions with key accounts
Serve as the voice of the customer internally, advocating for customer needs and influencing product roadmap
Develop deep understanding of customers' compliance, security, and GRC requirements

What we offer

Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits, including bike to work scheme and tax commuter ticket scheme
Pension matching
25 days of Annual Leave per year
11 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events

Fulltime

Solutions Engineer, Global Payroll

The Solutions Engineer (Consultant) for Global payroll, will partner directly wi...

Location

Salary:

Not provided

Deel

Expiration Date

Until further notice

Requirements

Minimum of 4 years of experience as a Solutions Engineer / Pre-Sales Consultant
Previous experience working for a Global Payroll or HCM organisation
A background and understanding of best in class HCM and ERP payroll based integration, especially Workday and SuccessFactors
Willingness to travel inside and outside of territory (~10% or less)
Outstanding presentational skills, always focusing on value (multilingual capability is a bonus)
Entrepreneurial DNA with a positive, can-do attitude
A collaborative, team player is essential
Comfortable in a start-up, fast-moving environment

Job Responsibility

Work directly with our go-to-market teams to showcase the value of Deel’s Global Payroll Platform to deliver technical wins
Consult with prospective customers to assess their current payroll practices and identify areas for improvement & optimisation
Act as the technical voice during sales cycles — owning solution discovery, RFP responses, platform demonstrations & integration workshops
Collaborate with Product, Engineering and Operations to advocate for prospect needs, accelerate deal velocity, & refine value messaging
Constructive disruption - challenge the status quo, always looking for opportunities to scale, improve & refine
Stay up-to-date on global payroll legislation, trends, and best practices to continuously improve service offerings & maintain industry expertise
Support Partnership & Marketing led initiatives

What we offer

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

Fulltime

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Multilingual Customer Experience Consultant

Job Description

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