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Multilingual Case Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Diego

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Multilingual Case Specialist (Pashto/Dari/Farsi) plays a vital role in delivering direct services to clients from Afghan and other Farsi-speaking communities. This position provides comprehensive case management, resource coordination, and advocacy support to help clients achieve stability and self-sufficiency. The ideal candidate is culturally competent, compassionate, highly organized, and experienced in social services or nonprofit case management.

Job Responsibility:

  • Provide direct case management services to clients in Pashto, Dari, and/or Farsi
  • Conduct intake assessments to evaluate client needs and develop individualized service plans
  • Assist clients with accessing public benefits, housing resources, healthcare, employment services, and educational programs
  • Serve as a liaison between clients and external service providers, government agencies, and community partners
  • Maintain accurate, confidential case notes and documentation in accordance with organizational and funding requirements
  • Support crisis intervention and provide appropriate referrals when needed
  • Facilitate workshops, orientations, or community outreach efforts as assigned
  • Ensure culturally sensitive and trauma-informed service delivery
  • Track outcomes and contribute to required reporting and data collection

Requirements:

  • Fluency in English and at least one of the following: Pashto, Dari, or Farsi (fluency in all three strongly preferred)
  • Bachelor’s degree in Social Work, Human Services, Public Health, or a related field preferred (or equivalent experience)
  • 1–3+ years of experience in case management, social services, refugee resettlement, or nonprofit settings
  • Strong knowledge of community resources and public assistance programs
  • Excellent interpersonal, communication, and documentation skills
  • Ability to manage multiple cases and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office and case management databases
  • Commitment to equity, inclusion, and serving diverse communities

Nice to have:

  • Experience working with refugee, asylum-seeking, or immigrant populations
  • Knowledge of trauma-informed care practices
  • Familiarity with housing programs, workforce development, or benefits navigation
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
February 20, 2026

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