Multicraft Process Technician Jobs

New

Customer Service Representative II

Under general supervision, the Customer Service Representative II ensures custom...

Location

United States , Orlando

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma or GED
Three (3) to five (5) years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Strong computer skills
Strong negotiation skills
Basic product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

New

Senior Manager, Technical Support, Cloud

It’s not about making a sale. It’s about providing the most secure environment f...

Location

India , Bengaluru

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years in technical support
At least 3 years experience in a management OR lead role in a high-touch or white-glove support environment
Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements
Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines
Expertise in handling incidents and troubleshooting in network security, cloud security, or enterprise IT environments
Experience in Endpoint and Cloud Security industries
Familiarity in Cloud services providers (AWS, Azure, GCP, Oracle, etc)
Understanding of how Support engineering works in SaaS business model
Experienced in working with Sales, Product, and Engineering teams to refine support strategies and improve product supportability
Excellent communication skills with strong executive presence, adept at managing stakeholder relationships, leading high-level customer engagements, Post-Incident Reviews (PIRs), and Quarterly Business Reviews (QBRs)

Job Responsibility

Guide the daily activities of a team of Technical Support Engineers, ensuring alignment with company goals and objectives
Provide the team with the necessary resources, tools, and streamlined processes for sustained performance and efficiency
Mentor and guide engineers to enhance both technical expertise and soft skills
Facilitate regular training opportunities tailored to both technical and professional growth, setting clear team goals that align with broader organizational objectives
Conduct annual performance reviews, providing actionable feedback and mentorship
Support engineers in solving complex customer issues, effectively prioritizing, negotiating customer priorities, and setting clear expectations for outcomes
Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development discussions
Lead Post-Incident Reviews (PIRs) to identify root causes, document lessons learned, and drive process improvements
Build and maintain strong relationships with key stakeholders across Sales, Engineering, Product, and leadership teams
Work closely with the Business Operations Manager to ensure seamless service kick-offs

New

Talent Acquisition Specialist

We are looking for a Talent Acquisition Specialist to join our client's Human Re...

Location

Canada , North York

Salary:

Not provided

Randstad

Expiration Date

February 15, 2026

Requirements

Proven 3-5 years work experience as a Talent Acquisition Specialist or similar role
Familiarity with social media, resume databases and professional networks (e.g. LinkedIn recruiter)
Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
Knowledge of Applicant Tracking Systems (ATSs)
Excellent verbal and written communication skills
A keen understanding of the differences between various roles within organizations
BSc in Human Resources Management or relevant field

Job Responsibility

Coordinate with hiring managers to identify staffing needs
Determine selection criteria
Source potential candidates through online channels (e.g. social platforms and professional networks)
Plan interview and selection procedures, including screening calls, assessments and in-person interviews
Assess candidate information, including resumes and contact details, using our Applicant Tracking System
Design job descriptions and interview questions that reflect each position’s requirements
Lead employer branding initiatives
Organize and attend job fairs and recruitment events
Forecast quarterly and annual hiring needs by department
Foster long-term relationships with past applicants and potential candidates

What we offer

This is a great opportunity for someone who is eager to make an impact within a short timeframe and gain valuable recruitment experience

New

Manager, Technical Customer Support, Cloud

Palo Alto Networks is looking for an experienced enterprise support delivery man...

Location

United States , Santa Clara

Salary:

130200.00 - 210575.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

7+ years in technical support
At least 2 years experience in a management OR lead role in a high-touch or white-glove support environment
Strong mentorship skills demonstrated through coaching engineers, setting ambitious goals, and driving performance improvements
Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines
Strong understanding of cloud security principles and best practices
Experience with cloud platforms such as AWS, Azure, or GCP
Broad technology experience, including knowledge of Kubernetes concepts such as pods, services, deployments
Working with container runtimes such as docker and containers
Experience with CI/CD processes (Jenkins, Azure DevOps, etc) container environments, security processes, cloud risk and compliance, and public clouds
Expertise in integrating with diverse technologies and vendor solutions such as SSO, SIEM, APIs, Container Registries

Job Responsibility

Lead daily operations of a team of Technical Support Engineers in line with the organizational goals and objectives
Provide customer support as a strategic differentiator for Palo Alto Networks, helping drive customer loyalty, reference ability and repeat business
Ability to achieve the customer satisfaction goals
Ensure that engineers have the resources and processes necessary to ensure success and performance through release cycles
Mature and experienced guidance and direction to the team to deliver on goals and objectives and maximize engineer opportunity to exceed targets and earn rewards and recognition
Provide appropriate technical and soft skills training and mentoring
Ensure training is effectively addressing our goal to create a learning environment and maximizing customer satisfaction levels
Create consistent onboarding training programs are used and delivered effectively
Propagate Goals & Objectives - Set team goals in-line with overall organizational goals. Set specific goals for direct reports
Perform annual reviews of all direct reports - set quarterly goals and provide regular feedback on performance with respect to agreed upon goals

What we offer

restricted stock units
bonus
employee benefits

Fulltime

New

Assistant Manager

We’re on the hunt for our next dynamic Assistant Manager to help keep the Oxley ...

Location

Australia , Oxley

Salary:

Not provided

Dan Murphy's

Expiration Date

Until further notice

Requirements

Current RSA/RSG, RMLV and Approved Managers License as per state requirements
Ability to perform physical tasks safely and efficiently
Experience in bar, bistro, or gaming room
Supervisory experience
Confidence, pride, and people skills

Job Responsibility

Get to know the locals
Support the Publican to keep the pub running smoothly, safely, and with a great vibe
Learn the ropes of being a Publican while leading a team
Handle hiccups before they turn into headaches
Bring the energy, the service, and the smiles every single shift
Be the face of the pub when the boss is away
Drive high service standards
Be a visible presence for guests

What we offer

Grow your career within ALH Hotels and the wider Endeavour Group network
Exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands
Discounts from Woolworths and Big W
Endeavour Wellbeing Support
EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance

Fulltime

New

Assistant Manager

We’re on the hunt for our next Assistant Manager to help keep the Oxenford Taver...

Location

Australia , Oxenford

Salary:

Not provided

Dan Murphy's

Expiration Date

Until further notice

Requirements

You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
You’ve learned from great managers and now you’re ready to step up
You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

Job Responsibility

Get to know the locals so well they think you’re part of the crew
Support the Publican to keep the pub running smoothly, safely, and with a great vibe
Learn the ropes of being a Publican while leading a team of absolute hospo legends
Handle hiccups before they turn into headaches
Bring the energy, the service, and the smiles every single shift

What we offer

Grow your career within ALH Hotels and the wider Endeavour Group network
An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W
Endeavour Wellbeing Support
our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance

Fulltime

New

Sr. Technical Support Engineer, USG, Strata

You will work firsthand with our valued Public Sector customers, supporting thei...

Location

United States , Plano

Salary:

108800.00 - 176000.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

Minimum of 5 years of network security experience, with a preference for experience supporting government or public sector clients
Expertise in TCP/IP, advanced knowledge of LAN/WAN technologies, and general routing/switching
Understanding of packet flow across multiple OSI layers
Extensive experience troubleshooting Remote Access VPN solutions
Ability to independently debug broad, complex, and unique networks with mixed media and protocols
Proficiency with network troubleshooting tools
Consistently maintains rigorous case management practices, ensuring thorough documentation and timely updates
Experience interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred
BS in computer science, information technology, computer architecture, electrical engineering, mathematics, or related experience—or equivalent military experience

Job Responsibility

Offer advanced-level technical assistance to our Public Sector customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure
Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility within government agencies and organizations
Provide tailored troubleshooting, configuration guidance, and best practices, with an understanding of government compliance and security requirements
Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system
Conduct multi-vendor troubleshooting on complex customer engagements, ensuring a seamless experience for public sector partners
Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers
Be a subject matter expert on core technologies of Palo Alto Networks product line, particularly in environments relevant to public sector customers
Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools
File bug reports with the engineering team and develop test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle
Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides

What we offer

Restricted stock units
Bonus

New

Bilingual Customer Service Representative

Embark on a rewarding career as a Bilingual Customer Service Representative at a...

Location

Canada , Concord

Salary:

22.00 CAD / Hour

Randstad

Expiration Date

February 15, 2026

Requirements

Fluent in English and French, with superior reading and writing skills
A background in customer service or insurance is preferred, preplanning is an asset
Demonstrate exceptional communication skills, with a knack for active listening and problem-solving
Tech-savvy with a willingness to adapt to new technologies, software and AI functions
Thrive in a team-oriented environment, ready to collaborate for mutual success
Professional appearance
Ability to work in a fast paced environment
Ability to follow instructions, procedures, and company guidelines

Job Responsibility

Provide exceptional customer service in English and French to a vast Canadian customer and client base
Manage new business, policy service, and claims while collaborating with various departments
Handle inbound and outbound calls, processing emails, and responding to fax requests
Guide families through sensitive situations, offering empathy and efficient support during difficult times
Proactively address and resolve customer inquiries, ensuring a seamless claims process and policy service
Collaborative team like environment with expectations to have cameras on
Agile, ability to adjust to new and changing business needs as the company grows

What we offer

Remote work opportunity
Great work-life balance
Excellent on-boarding process, with great training provided for the first month before going on the phones
Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees
Opportunity for permanency with salary increase, benefits, and paid time off from day 1

Fulltime

Multicraft Process Technician

Cleveland-Cliffs

Location:
United States , Columbus

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 25, 2025

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Job Description:

Job Responsibility:

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